Customer Service Representative

3 days ago

North Saanich, Canada Budget Car & Truck Rental Full time

**Customer Service Representative**

**Customer centric position with a service based sales program that can significantly increase your income.**

**Job Description - Customer Service Representative**

**Reports to**:
Onsite Management Team

**Position Summary**

Devon Transport prides ourselves in provide efficient and friendly service to all of our customers for their car rental needs. The staff at this location are responsible for processing rental transactions, providing value-based recommendations of our products and services, basic administrative tasks, and communicating effectively all while upholding high standards of service.

**Position Responsibilities**
- Answering customer inquiries
- Quoting Rates effectively
- Opening Rental Agreements
- Closing Rental Agreements
- Communicating with location staff, support departments, and other city locations.
- Ensuring customer satisfaction and solving customer service disruptions as needed
- Following service based sales recommended dialogue.
- Communicating policies and procedures effectively to customers.
- Continually learning best practices
- Engaging in training as required.
- Completing administrative tasks as directed by management.
- Identifying fleet needs for same day and upcoming days.

**Position Requirements**:

- Customer Service focused.
- Shift flexibility as needed to meet business demands.
- Evening and weekend availability
- Punctual and accountable for shifts
- Willingness to learn.

**Qualifications and Experience**
- General communication with team members.
- General customer service.
- Vehicle knowledge considered an asset.
- Class 5 driver’s license. _**(required)**_

**Knowledge, Skills, and Abilities**
- Excellent listening and communication skills.
- Flexibility and ability to adapt to changes.
- Work alone and in a team environment.
- Sales Skills considered an asset

**Working Conditions**
- Flexible schedule that includes weekends and holidays.
- Flexible schedule that includes evening/night shifts dictated by flight arrivals.
- Ability to work inside an airport and follow airport security requirements.
- Ability to work at Victoria downtown or uptown locations as needed.
- Ongoing training and feedback.

Pay: $20.00-$21.00 per hour

Additional pay:

- Commission pay

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- RRSP match

Flexible language requirement:

- French not required

Schedule:

- 10 hour shift
- Day shift
- Evening shift
- Every Weekend
- Night shift

Licence/Certification:

- BC Class 5 Drivers License or Better (preferred)

Work Location: In person

  • Customer Service Representative

    2 days ago

    North Saanich, Canada Enterprise Holdings Full time

    OverviewThe Enterprise brand of Enterprise Mobility has an exciting opportunity for a Customer Assistance Representative Sr (CAR Sr). The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The CAR Sr...

  • Bilingual Customer Service Representative

    2 weeks ago

    North Bay, Canada Zedd Customer Solutions Full time

    **ABOUT ZEDD CUSTOMER SOLUTIONS** Zedd Customer Solutions is a Canadian owned and operated outsource contact center services provider. Our success can be attributed to the dedication, hard work, and service excellence delivered every day by our talented team of contact center professionals Zedd Customer Solutions is expanding and invites you to join our...

  • Flex Service Representative

    1 week ago

    North Saanich, Canada Hertz Full time

    We are looking for a Flex Service Representative with a passion to drive customer satisfaction through providing outstanding service. If this is you and you’re ready for your next destination then you have cruised to the right spot! Wage is $19.94 per hour The Flex Service Representative consults with customers on their Hertz rental. Maximizing revenue...

  • Customer Service Representative

    2 weeks ago

    Saanich, Canada Cloverdale Paint Inc Full time

    _Cloverdale Paint is the largest family owned and operated paint company in North America. With over 70 Company stores and 120 Authorized Dealers across Canada, Cloverdale Paint has had a special relationship with its customers ever since the company was founded in 1933._ This individual should be available to work for **4-5 shifts per week.** **Weekend...

  • Customer Service Representative

    2 weeks ago

    North York, Canada Good To Great Solutions Full time

    At Good to Great Solutions, We strive for excellence and are the leaders in consulting and customer acquisition across North York. We are looking for an entry-level Customer Service Representative who will play a valuable support role by providing a superior level of service to all customers to help them achieve their individual goals. As an entry-level...

  • Customer Service Representative

    1 week ago

    North York, Canada Good To Great Solutions Full time

    At Good to Great Solutions, We strive for excellence and are the leaders in consulting and customer acquisition across North York. We are looking for an entry-level Customer Service Representative who will play a valuable support role by providing a superior level of service to all customers to help them achieve their individual goals. As an entry-level...

  • Customer Service Representative

    6 days ago

    Saanich, Canada Cloverdale Paint Inc Full time

    _Cloverdale Paint is the largest family owned and operated paint company in North America. With over 70 Company stores and 150 Authorized Dealers across Canada, Cloverdale Paint has had a special relationship with its customers ever since the company was founded in 1933._ Cloverdale Paint is seeking an ambitious individual for a **full-time**position at our...

  • Customer Service Representative

    4 days ago

    Saanich, Canada Cloverdale Paint Inc Full time

    _Cloverdale Paint is the largest family owned and operated paint company in North America. With over 70 Company stores and 150 Authorized Dealers across Canada, Cloverdale Paint has had a special relationship with its customers ever since the company was founded in 1933._ Cloverdale Paint is seeking an ambitious individual for a **full-time**position with...

  • Customer Service Representative

    1 day ago

    North Bay, Canada Kohltech Windows & Entrance Systems Full time

    **Job Summary**: Our Customer Service Representatives are the first point of contact with our customers. The Customer Service Representative will be responsible for responding to dealer inquiries and ensuring the highest level of customer service. **Job Duties**: - Maintain exemplary service to existing customer base. - Provide quotations for products to...

  • Customer Service Representative

    1 day ago

    North York, Canada Petro Canada - Frew Energy Full time

    **Customer Service Representative** **Location: Toronto** **Full-time** **40 Hours per week** With a dedicated team of hardworking professionals at your service, Frew Energy is your premier choice for dependable fuel delivery services throughout the Greater Toronto Area and Southern Ontario. As a proud partner of Petro-Canada, we offer only the highest...