Receptionist/dispatcher

2 weeks ago

Calgary, Canada Venture Elevator Inc. Full time

**Receptionist & Dispatcher**

**Job Requirements**:
**Professional presence with the ability to remain composed under pressure and Positive Attitude**

College Diploma in Business Administration or Certification in office Administration with minimum 2 years of relevant work experience. Bookkeeping certificate considered an asset.

**Other desirable attributes, Qualifications and Skills**:

- Ability to work under pressure & multitask.
- Strong attention to detail.
- Advanced knowledge of Microsoft Office products
- Exceptional communication and interpersonal skills both written and verbal
- Previous experience in QuickBooks or other accounting software preferred.
- Experience with Billing/ Invoicing preferred
- Experience working in a project based working environment considered an asset.
- Experience in an industrial setting, construction being an asset.
- Mechanical knowledge is a plus when troubleshooting over the phone..
- Previous Reception/call-routing experience.
- Strong time management, organization, and planning skills

**Responsibilities of this position include**:
**Administrative**
- Provide administrative support to multiple departments including sales team.
- Assisting with daily billing and A/R including clarifying call out information with technicians
- Invoice generation and assisting with daily reports.
- Manage data and information related to project management functions.
- Database maintenance, Maintain confidentiality of files and records.
- Order office supplies and maintain inventory.
- Support Clients requests for clarification on billing.
- Follow up on A/R collection requests

**Dispatch & Reception**
- Phone system management for all Venture Elevator offices (Dispatch / answering calls and directing them accordingly).
- Answer customer phone calls and direct to specific department, office location, or gather required information to book a mechanic service call.
- Ensure time tickets submitted for invoicing is accurate, account information is correct, and all pertinent details are accurate.
- Complete adjustments to On-call schedules
- General upkeep of office and light cleaning of dispatch office.
- Other Jobs duties as assigned

Work hours will be 9:00 am to 5:30 pm Mountain Time.

Pay: From $21.00 per hour

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- RRSP match

Schedule:

- 8 hour shift

**Education**:

- Secondary School (preferred)

**Experience**:

- Administrative experience: 1 year (preferred)

Work Location: In person

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