Inside Sales

5 days ago

Burlington, Canada Acorn Stairlifts (Canada) Inc. Full time

_** This position will be Monday - Friday 8:30am to 5:00pm**_

**Appointment Setter / Inside Sales**

**WHATS IN IT FOR YOU, YOU ASK?**
- Part of a **FAMILY**.
- **FUN-LOVING, POSITIVE**and **ENCOURAGING** atmosphere.
- **CELEBRATE**in Company Events (Pizza lunch, Cake, Birthdays, Anniversaries, spirit wear, contests etc.)
- Canada’s **#1** **LEADER** in the Stairlift Industry - proudly serving our customer’s needs since 1992
- **COMPANY BENEFITS, 3 WEEKS** vacation**, PAID** time-off, **CASUAL DRESS ATTIRE**:

- Competitive **UNCAPPED COMMISSIONS**structure, with a **SUPPLEMENTAL BASE SALARY.**:

- Earnings are primarily based on commissions and can **TOTAL UP TO $65,000-75,000K or more depending on performance.**

**WE ARE SEEKING**

**WHO WE ARE**

Acorn is a fun and friendly environment where your work here matters. We pride ourselves in the care we give to support all of our customer’s needs

Acorn Stairlifts Canada Inc, has become the leader in our industry. We are the largest supplier of stairlifts sold directly to our clients, and are the largest independent straight stairlifts manufacturer of the world.

**WHAT YOU’LL BE DOING**
- Make outbound sales calls to potential clients who have responded to advertising
- Receive inbound sales calls from clients who are interested in our products and services.
- Acquire client commitment to free in-home stair assessments
- Qualify the needs of clients and assess lift type and urgency
- Provide product information and present an estimate
- Coordinate the Field Sales Representatives daily schedules
- Use Google Maps to plan appointments in accordance with client availability and location
- Update customer information and record notes in a proprietary customer database
- Complete call backs as required
- Follow all call quality guidelines as directed by management
- Adhere to all appointment booking guide lines
- Achieve all targets and goals as assigned
- Other duties as required

**WHAT YOU HAVE**
- Persuasive with clear communication
- Handle rejection with ease
- Outstanding personality and positive attitude
- Patience, outstanding listening skills, and calm demeanour
- Strong relationship building skills
- Time management skills
- Thrive in a fast paced environment

**QUALIFICATIONS**
- A secondary diploma and sales related experience
- 1+ years inside sales experience/call center environment
- 2+ years’ experience working directly with clients
- Experience mapping and booking appointments
- Success hitting competitive targets
- Medical Industry is a bonus
- Proficiency in Microsoft Office, Google Chrome and Google Maps
- Excellent verbal and written communication skills

**CORE VALUES**

**Quality**: products we make and sell, and the services we provide

**Unity**: working together as one team

**Integrity**: acting responsibly and honestly to deliver on our promises

**Caring**: about our customers, each other, and the wider community

**Ambition**: taking pride in all we do and striving to improve
- Base pay + Commissions (Commission uncapped)_

**Job Types**: Full-time, Permanent

Pay: $65,000.00-$75,000.00 per year

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- Paid time off
- Vision care

Schedule:

- Evening shift
- Monday to Friday

**Experience**:

- Call center: 2 years (required)
- Sales: 2 years (required)

**Language**:

- English (required)

Work Location: In person

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