Shipping Supervisor

The shipping supervisor is responsible for the daily operations of a shipping department. This includes overseeing all aspects and activities related to operations, including loading/unloading, receiving, handling, inventory control, tracking and reporting. The person in this position will also be responsible for managing customer relationships.

**Responsibilities**:

- Oversee the day-to-day operations working closely with the Plant Manager at the site level for several customers that utilize distribution and packaging environments.
- Maintain strong communication with the Hughes Management team and work collaboratively with them to ensure seamless transition of projects between company divisions.
- Maintains a safe and healthy work environment by establishing, following, and enforcing standards and procedures and complying with legal regulations.
- Achieves operational objectives by contributing warehouse operations information and recommendations to strategic plans.
- Reviews and prepares any action plans while ensuring productivity, quality and customer service standards are met.
- Create a culture welcoming continuous improvement with a focus on cost, cycle time, capacity, and accuracy.
- Meets financial objectives by working with the team forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.
- Builds people capability through effective employee relations, hiring, training, and communication for front-line hourly and salaried personnel.
- Develops team to solve day-to-day operational issues and reach short
- and long-term performance goals.
- Delivers effective change leadership while driving business changes and minimizing personnel impact.
- Communicates and collaborates cross-functionally to assist team to solve operational issues.
- Motivates the team members to achieve plan goals.
- Develops warehouse operations systems by determining product handling and storage requirements.
- Develops processes for receiving and shipping product, equipment utilization, inventory management, gate processes (check in/out), and shipping.
- Develops and implements warehouse operations system improvements by leading continuous improvement projects as assigned and by analyzing process work flow, manning and space requirements, and equipment layout.
- Troubleshoots all receiving and shipping complaints to find the cause, help resolve the issue, and prevent reoccurrence.
- This role requires regular presence on the warehouse floor
- This role requires occasional work in poor weather conditions, including heat, cold, rain, or snow.
- This role will operate forklift and manufacturing equipment.
- Any other duties and responsibilities as required by this position.
- This role may require off-shift and weekend work.
- This role may require local travel.
- Responsible for site metrics associated with Key Performance Indicators (KPIs).
- Reviews and prepares any action plans while ensuring productivity, quality and customer service standards are met.
- Communicates and collaborates cross-functionally to assist team to solve operational issues
- Motivates the team members to achieve plan goals
- Receiving product, equipment utilization, inventory management, gate processes (check in/out), and shipping.
- Order entry for B2B and B2C customers
- Troubleshoots all receiving and shipping complaints to find the cause, help resolve the issue, and prevent reoccurrence.
- Any other duties and responsibilities as required

**Requirements**:

- Education: Secondary (high) school graduation certificate.
- 6 years and up of experience.
- must be legally eligible to work in Canada (Canadian citizen, permanent resident of Canada, or possess a valid work permit), and provide a clear Criminal Background Check.
- Strong leadership skills, independent thinking, strong organizational and planning abilities are essential.
- The ability to multitask.
- High energy level required.
- Excellent organizational and time management skills.
- Effective communication skills.
- Detail-oriented.

**Benefits**:

- Dental care
- Extended health care
- On-site parking

**Education**:

- Secondary School (preferred)

Work Location: In person