Order Desk Coordinator

2 weeks ago

Concord, Canada Inter Canada Fisheries Full time

Job Description for Order Entry Coordinator

**Key Responsibilities**:

- To process all purchase orders and send out order confirmations in a timely manner.
- To provide positive, courteous service to customers by answering questions regarding product line, prices, delivery times, and any customer service arrangement.
- To perform inventory management, control and reconciliation.
- Develop and implement control procedures and best practices.
- To communicate with customers if items are out of stock including an expected ETA of the back ordered items.
- To coordinate with the warehouse for items from other locations and inform customer if deliveries are impacted.
- To assist in handling the needs of the outside sales representatives.
- To resolve customer issues and complaints including returns.
- To do filing of the sales invoices.
- Other clerical and customer service duties as assigned.
- To perform general administration, data entry, generate periodic and special reports.

Please note: Responsibilities are not limited; other tasks related to the role could be added by a Manager.

**Requirements**:

- Bachelor’s degree in business, finance or related fields.
- Proficient in MS Office: MS Word, MS Excel, Outlook. Business Central in an asset.
- Efficient in data-entry.
- Proactive and well organized with good analytical skills, ability to work under pressure and meet the deadlines in a fast paced environment.
- Excellent time-management and organizational skills.
- Detail oriented and efficient.
- Ability to work independently and multi-task.

**Job Types**: Full-time, Permanent

**Salary**: $17.00 per hour

**Benefits**:

- Dental care
- Extended health care
- Vision care

Schedule:

- 8 hour shift

**Education**:

- Bachelor's Degree (required)

**Experience**:

- Data entry: 1 year (preferred)

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