Receptionist/office Coordinator

**Join Our Team as a Receptionist/Customer Service Representative**

11877 Sarcee Trail #430 NW, Calgary AB
---------------------------------------------------------------------------------------
- **Employment Type**: Full-Time, part time or fixed term contract

**Compensation**: $22-26 per hour (based on experience)

**Start Date**: October 1, 2025 (Flexible)

**Additional pay**:

- Overtime and vacation pay for full time employee
- Compensation working on the public holiday and weekend
- Commission pay
- On-the-job Training pay

**About us**

At Relief Recall, we believe healing is both an art and a connection — a balance of presence, care, and natural, holistic practices. Nestled near the bustling Beacon Hill shopping district in NW Calgary, we’ve spent the last five years building a cozy, trusted home-based business centered on relaxation, wellness, and personalized care.

Now, as we step into our five year, we’re growing into our first beautiful storefront location — thoughtfully designed to feel just like our original space: calm, cozy, and deeply intentional. We’re proud to offer a unique wellness experience that blends the warmth of a home spa with the professionalism of a modern clinic.

**About the Role**

As a clinic receptionist an client care coordinator, you are the primary contact for our clients and team. You will oversee many aspects of operations, working independently. Your skill set will include the ability to exhibit emotional intelligence, problem solving, and excellent communication skills while being confident, caring, emphatic and friendly.

You're passionate about supporting and encouraging clients towards their wellness goals by educating them on the benefits of massage therapy and self care. If you are interested in making a difference in the lives of others, we offer advancement opportunities and WE WILL TRAIN YOU to be a part of our team.

**What You’ll Be Doing**
- Greet and check in clients in a professional, welcoming manner
- Educate clients about services and store products (training provided)
- Manage bookings and appointment confirmations via Jane App or similar platforms
- Handle POS transactions and end-of-day cash-outs
- Conduct treatment rooms and co-manage of therapist’s schedules
- Support daily operations including light cleaning, retail restocking, and laundry
- Notify clinic manager/supervisor if there are low supplies stocking or equipment need to be fixed
- Make sure and keep the workspace clean, serene, and ready to welcome clients
- In charge of daily complimentary drink and snack for customers
- Be a team payer and support a respectful environment

**What We’re looking for**
- Minimum of high school or college diploma
- Experience in a spa, wellness clinic, beauty-based or similar as a front desk or customer service role
- Willing to be trained as a receptionist or customer service specialist
- Strong communication and multitasking skills
- Friendly, professional, and great at communicating with clients
- Available for flexible hours, including evenings, weekends, and group events
- Strong phone skills, both incoming & outgoing calls
- Proficient computer skills for proper appointment scheduling & invoicing
- Comfortable working in a warm, team-oriented spa environment
- Passionate about natural, holistic healing and client well-being
- Willingness to receive feedback and grow within a team
- Team payer and enthusiasm for a respectful environment

**Why You’ll Love Working With Us**
- Competitive pay with commission, and incentives
- Opportunity to grow with the company
- Flexible scheduling that respects your work-life balance
- Discounts on services and retail products for you and your family
- Opportunities for ongoing learning and professional growth
- Additional health benefits available for team members and employees
- Free annually store services for full time employees or team members who has working 20+ hours/week
- Free convenient staff parking
- Casual dress code and welcoming workplace culture
- Convenient online booking and management system (Jane App)
- Spa music app with a high quality sound system
- Out standing environment and working space
- A friendly, relaxed, and respectful work environment
- Opportunities to grow professionally within a supportive team

**Working location**: In person at the clinic

**Schedule**:Flexible shifts, including days, evenings, weekends, and special events

**Interviews**:Begins - August 18, 2025

**Training start**: September 15, 2025

**Expected start date**: October 1, 2025 (Flexible)

**How to Apply**:
.........................................................................................................................................................................

**Job Types**: Full-time, Part-time, Permanent

Pay: $22.00-$26.00 per hour

Expected hours: 10 - 44 per week

**Benefits**:

- Casual dress
- On-site parking
- Paid time off
- Store discount

Application question(s):

- How would you rat