Assistant Events Management Coordinator

**Assistant Events Management Coordinator**:
**Job ID**:

- 231590

**Posting status**:

- Open

**Organization**:

- Ministry of Economic Development, Job Creation and Trade

**Division**:

- Corporate and Policy Services Division/ Service Management and Facilities Branch

**City**:

- Toronto

**Position(s) language**:

- English

**Job term**:

- 1 Temporary - up to 12 months with the possibility of extension

**Job code**:

- 02703 - Information Officer 2

**Salary**:

- $1,428.25 - $1,687.23 Per week*
*Indicates the salary listed as per the OPSEU Collective Agreement.
- Are you passionate about delivering exceptional client experiences and supporting high-impact events? The Ontario Investment and Trade Centre (OITC) is looking for a dynamic and detail-oriented professional to help drive our mission of showcasing Ontario as a premier destination for international investment. In this exciting role, you'll support the Centre's daily operations, coordinate business events, promote our services to clients and stakeholders, and contribute to strategic initiatives that elevate Ontario's global presence. If you thrive in a fast-paced, client-focused environment and enjoy being at the center of innovation, collaboration, and international engagement—this is the opportunity for you.

The Ontario Investment and Trade Centre (OITC) is a state-of-the-art, high profile presentation Centre that provides support for collaboration amongst Ontario's economic development stakeholders. It aims to be a focal point in marketing Ontario to the world in an effort to attract foreign direct investment and promote trade activities. A number of events such as international delegations, meetings, seminars, video conferences, workshops and training programs with a focus on economic development, investment, and trade events are held daily at the Centre in person or as virtual/hybrid events.

**About the job**: In this role, you will:

- Coordinate logistics for in-person, virtual, and hybrid events, including high-profile functions. Manage venue setup, technology, catering, and troubleshoot issues to ensure smooth execution.
- Serve as the main point of contact for clients and visitors, addressing inquiries, resolving issues, and promoting Centre services tailored to client needs.
- Guide on-site vendors, monitor service quality, and collaborate with stakeholders to ensure seamless event delivery and client satisfaction.
- Support the development of marketing materials, contribute to website updates, and promote the Centre's services and amenities to enhance visibility and competitiveness.
- Assist in policy development, maintain databases, analyze trends, and provide AV support including setup and troubleshooting of equipment. Contribute to continuous improvement of services and facilities.

**What you bring to the team**:
**Event management expertise**:

- You have knowledge of event management to plan and organize in-person, hybrid, and virtual events.
- You can advise on and coordinate multimedia and presentation technology for diverse user needs.
- You have experience with audio-visual equipment setup, operation, and troubleshooting for virtual and hybrid events.
- You can ensure a well-maintained, user-friendly environment that supports a variety of event formats.

**Client service and interpersonal skills**:

- You have strong client service knowledge to ensure high-quality support and advise on service standards and protocols.
- You can build and manage relationships with clients, staff, vendors, and stakeholders to resolve service issues and support Centre operations.
- You have excellent interpersonal and communication skills to guide staff, respond to client inquiries, and promote Centre services.

**Communication skills**:

- You have strong oral communication skills to promote Centre services, assess client needs, recommend suitable solutions, and act as the main point of contact for event coordination and troubleshooting.
- You have effective written communication skills to correspond with clients in line with operational policies and contribute to the development of web content.

**Research and analytical skills**:

- You have knowledge of government policies to support the development of operational procedures, reports, and policy-related materials.
- You can analyze and advise on AV solutions, assess new web platforms, and provide training based on evolving digital workplace trends.
- You are able to work effectively under pressure.

**How we support diversity, inclusion and accessibility**: We are building an inclusive workforce that reflects the communities we serve. We encourage everyone interested in working with us to apply, including people with disabilities, Indigenous, Black and racialized individuals, as well as people from all ethnicities, cultures, sexual orientations, gender identities and gender expressions.

Our hiring process is accessible, consistent with Ontario's _Human Rights Code_ and the _Access