Property Manager

**About Icon Property Management**

Join a company that’s redefining condominium management in Ontario. ICON Property Management is an ACMO 2000 Certified firm with more than 30 years of experience serving high-rise, mid-rise, low-rise, and townhouse communities across the GTA and Southwestern Ontario.

At ICON, our people are our greatest strength. We provide the tools, training, and technology you need to succeed, along with a supportive team culture that values collaboration, professionalism, and growth. If you’re looking to build a rewarding career with a respected and forward-thinking management firm, ICON is the place to be.

**About the role**

As a Property Manager at ICON Property Management, you will be the primary on-site representative for a residential condominium community, ensuring the smooth delivery of day-to-day operations. Reporting to the Regional Director, you will work closely with the board of directors, residents, contractors, and internal departments to maintain an organized, compliant, and well-run community.

You’ll be responsible for implementing board-approved decisions, overseeing maintenance and service contracts, managing budgets, supervising on-site staff, and ensuring compliance with all legislative and corporate standards. This role requires strong leadership, organization, and communication skills, as well as a proactive approach to problem-solving.

At ICON, we value professionalism, collaboration, and excellence in service. If you take pride in building positive relationships, providing sound guidance to boards, and creating communities residents are proud to call home, we’d love to hear from you.

**What you'll do**

Responsibilities for this position include, but are not limited to the following:

- Client Relations_
- Serve as the primary point of contact to resolve resident inquiries and concerns in a timely and professional manner.
- Provide prompt, courteous, and solution-focused responses to all communications.
- Schedule, attend, and actively participate in board meetings, providing insights and updates on property management matters.
- Attend and contribute to committee meetings, as requested.
- Foster a strong, productive relationship between the board of directors, residents, contractors, and site staff.
- Ensure compliance with the Declaration, Bylaws, and Rules of the corporation.- Assist with the planning and organization of community events to enhance resident engagement.
- Financial Management_
- Prepare, implement, and manage operating and reserve fund budgets in alignment with the corporation’s annual budget and legislative obligations.
- Monitor and evaluate expenditures to ensure cost effectiveness and compliance with board-approved budgets.
- Collaborate with the property accountant and Senior Director of Accounting to manage cash flow and investments for long-term financial sustainability.
- Code and approve accounts payable invoices, ensuring appropriate backup documentation is provided for audit and recordkeeping purposes.
- Monitor common element fee payments and lead arrears collection efforts in accordance with the Condominium Act and the corporation’s collection policy.
- Ensure timely submission and accuracy of financial documentation in accordance with internal controls and regulatory standards.
- Prepare supporting documentation for the corporation’s annual audit, working collaboratively with auditors and the accounting team to address requests and ensure transparency.
- Update banking authorities and oversee financial processes to ensure accuracy, transparency, and efficiency.
- Building Operations_
- Enforce cleanliness, security and safety standards throughout the condominium corporation.
- Conduct regular inspections of the common elements, ensuring timely follow-up on any outstanding issues.
- Review and optimize building systems for energy efficiency and cost-effectiveness.
- Monitor contractor performance and ensure compliance with contract terms and quality standards.
- Maintain, communicate, and enforce the corporation’s emergency procedures.
- Develop and execute a comprehensive annual maintenance plan to manage short
- and long-term building upkeep.
- Team Management_
- Collaborate with the Regional Director to establish site goals and communicate them effectively to the site team.
- Lead, mentor, and support on-site staff to promote a positive and service-oriented workplace culture.
- Address employee concerns and resolve conflicts with professionalism and fairness.
- Conduct regular performance reviews, performance feedback sessions and assign stretch assignments to encourage employee development.
- Oversee staffing needs, including recruitment, training, and succession planning.
- Facilitate regular team meetings to encourage proactive communication, team buy-in and alignment.
- Contract Management_
- Define the scope of work for regular contractors, ensuring clarity and alignment with the corporation’s needs.
- Review contra