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Property Manager

3 weeks ago

Toronto, Canada Real Property Management of Toronto Full time

**Benefits**:

- Dental insurance
- Health insurance
- Training & development

At** Real Property Management**, our proven experience and industry leadership have given us the edge in developing top-tier property management professionals. As a franchisee of one of the largest residential management corporations in the North America, we have the training and support to take you from a job to a career.

ESSENTIAL RESPONSIBILITIES
- Provide timely and accurate updates to property owners regarding property status, maintenance activities, and financial performance, fostering transparency and trust
- Address income statement inquiries promptly with clear and concise explanations, ensuring owners are informed and confident in their investment
- Actively engage with property owners to gauge satisfaction levels, address concerns, and solicit feedback to continuously improve owner experience and happiness
- Offer personalized advice and recommendations to clients on portfolio optimization strategies, keeping them informed of potential opportunities for maximizing returns
- Validate work orders swiftly and accurately, according to the SLA to expedite resolution and enhance tenant satisfaction
- Manage and resolve owner inquiries and concerns in a timely manner, demonstrating responsiveness and commitment to owner needs, adhering to SLAs
- Monitor property portfolio performance closely and provide detailed reports to owners on occupancy rates, rent collection, expenses, and overall financial performance
- Continuously seek opportunities to enhance owner communication and satisfaction through process improvements, technology advancements, and training initiatives for the property management team
- Stay updated on industry best practices and emerging technologies in property management to enhance operational efficiency
- Other duties as assigned

JOB REQUIREMENTS
- A Bachelor’s degree in Business Administration, Real Estate Management, Real Estate Studies, or a diploma in Property Administration, or a related field
- 7+ years of experience in a similar role
- Exceptional organizational and time-management skills
- Strong financial acumen and experience in budget management
- Basic accounting knowledge
- Local area knowledge
- Building maintenance knowledge
- Computer proficiency (i.e. Google Suites, MS Office, QuickBooks)
- A proficiency in property management software, Google Workspace and experience with ERP Systems or industry specific software (including LeadSimple and AppFolio)
- Managing Referrals across Departments
- Strong communication skills, including the ability to comfortably and confidently communicate with clients over the phone, are essential for success in this position
- Competency in the following:

- Residential Tenancies Act
- Ontario Human Rights
- Anti-Discrimination Act

The** Property Manager** is highly organized with strong time management skills and an understanding of prioritization. Naturally driven to provide excellent customer service and to instil trust, the Property Manager is a natural communicator with good negotiation skills, the ability to work independently, and a professional demeanor.

Flexible work from home options available.

**Notice**
- Property Management Business Solutions LLC is the franchisor of the Real Property Management ® franchised system. Each Real Property Management® franchised location is independently-owned and operated. Employment opportunities throughout the franchised network are listed as a service, so they can be conveniently found by interested parties at one central location for brand management purposes only. The employer for each position listed is the independent franchise owner who posted the position on this website._
- **Acknowledgement**
- I acknowledge that each independent Real Property Management® franchise office hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Property Management Business Solutions LLC (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee’s employees; (2) supervise and control franchisee’s employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Property Management Business Solutions LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees._