Event Specialist

1 week ago

Halifax, Canada Freehand Hospitality Full time

Company Description

Ready for the next chapter of your career? Why not make one of Canada's leading restaurant groups a part of it We value relentless innovation and kick-ass creativity We provide advancement through training and development and our hands on managers empower people and awaken ability through responsibility and respect.

**What’s in it for you?**
- Competitive wages/salary packages
- A comprehensive benefits program
- Training and development opportunities
- Staff dining discount
- RRSP matching program

**Job Description**:
The event specialists at Freehand Hospitality Events are responsible for managing all inbound business. Through the event cycle of service, the specialist is thorough and detailed in all communications with clients and the operation’s team, utilizing Delphi and Social Tables to ensure accurate event details are shared daily. The event specialist provides exceptional service and ensures that clients return each year. The specialist also assists with operational restaurant duties if required.

**Primary Duties & Responsibilities**
- Network and create relationships with new and current clients
- Communicate with clients, gather event details, prepare packages, and send event confirmation details to clients
- Communicate with operations team daily and assist with operational duties in the restaurant, as required by management
- File and maintain post event information and receipts for events venues and Private Dining Rooms
- Follow up with clients using information from post events creating opportunity for new bookings and Moment’s of Truth
- Show a superior level of customer service through client feedback & repeat events
- Emphasize the details & knows the important questions to ask when planning an event
- Manage time effectively to meet weekly deadlines for BEOs and responds efficiency to client requests
- Can identify a great piece of business & present to management for negotiation
- Anticipates the needs of the operations and kitchen side of the business unit

**Qualifications**:

- Post-secondary diploma/degree in Business or Hospitality
- Minimum 2 years’ experience coordinating and/or executing a variety of events (inclusive of small, large and high profile functions)
- Previous experience with planning and executing private dining functions is preferable
- Prior understanding of equipment and event rentals is an asset
- Prior administrative experience and exposure to marketing and sales an asset
- Prior restaurant experience is an asset
- Proven ability to work in a team environment with self-motivation and independent work ethic
- Excellent oral and written communication skills and ability to engage clients
- IT/Computer savvy; proficient in MS Office (Word, Excel, Outlook and PowerPoint)
- Fanatical attention to detail, strong organizational skills and sales ability
- Ability to multi-task and maintain a level of professional urgency and momentum; excellent time management skills to prioritize tasks properly

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