Dealer Account Manager

LEARN, DEVELOP AND GROW - WITH RELIANCE

By joining Reliance as a Key Account Manager you become part of an organization that is committed to delivering exceptional experiences for our customers and will support you to be your best. This role will support clients in the Ottawa and Quebec regions.

What will you do?
- Is the primary contact for all Key Account relationships currently in the portfolio
- Ability to explore and identify new business opportunities though cold calls and face to face interactions to cultivate business partnerships
- Exceeds assigned growth targets and performance KPI’s by executing effective sales strategies
- Analyzes the competitive landscape and leverages knowledge to improve winning account sales strategy
- Develops, proposes and closes winning account sales strategies to generate new HVAC dealers and distributors to consistently deliver above target performance
- Provides regular reporting and updates on Dealer sales pipeline progress to be leveraged in forecasting and large deal implementation planning
- Provide exceptional partnership sales support including training and marketing initiatives, coordinating efforts with other account managers and marketing coordinator.
- Actively utilizes the CRM software to record sales pipeline and activity metrics to maximize performance outcomes
- Works cross-functionally with Reliance stakeholders to facilitate efficient implementation of new Dealer agreements and/or new opportunities secured through assigned existing Dealer customer portfolio.
- Participates in industry and customer related events/tradeshows to network, target new prospects, identify market trends and needs relevant to assigned Dealer customers
- Develops and maintains in-depth knowledge of Reliance’s Dealer value proposition, including products and services offered and the value they create
- Other duties as required

What do we offer?
- Generous compensation plan consisting of base and bonus
- Comprehensive benefits and group savings plan
- Ongoing leadership, training and support
- Cross functional career opportunities
- Generous discount on Reliance products
- Fast growing company with an award-winning culture

What do you bring?
- Minimum 5+ years of consultative sales experience within a business to business environment
- 2+ years of Account Management and New Customer Acquisition experience
- Bachelor’s degree or college diploma in a related field
- Demonstrated ability to encourage and lead traditional businesses in opening their minds to new partnership and product opportunities
- Proven track record of success exceeding sales quotas and sales metrics
- Networking and building relationships are an innate part of who you are
- You have an “Owner” mentality, managing your book of business as if your own
- You are a self-starter with drive and initiative (this is a primary work from home position)
- You are a keen negotiator with an eye for creating a win-win scenario
- You are a team player, willing to go the extra mile to ensure the mutual success of your team
- Results-driven individual who takes initiative and accountability to continuously improve business outcomes
- Strong leadership skills with ability to influence without authority
- Superior communication and interpersonal skills
- Ability to work well in a cross functional business structure where collaboration and coordination between departments is critical to success
- Fluent in French and English (written and verbal) is a must
- Industry knowledge and/or experience working within HVAC industry is an asset

Why Reliance?

Headquartered in Toronto, Reliance is the industry leader in providing home comfort solutions to over 1.9 million customers across North America. Reliance provides reliable home heating, cooling, hot water, water purification, electrical, plumbing & Smart Home products & services.

Each day, our Team Members are dedicated and focused on delivering an outstanding customer experience, developing top talent and giving back to the communities where we live and work. Reliance is an $900 million business with over 2,400 Team Members and growing We are proud to be recognized by Waterstone Human Capital Ltd. as Canada's 10 Most Admired Corporate Cultures.