Junior Project Coordinator

21 hours ago

Vancouver, Canada Reid Brothers Plumbing & Heating Ltd. Full time

About Us:
As a locally owned company, Reid Brothers has built a reputation for excellence in every project we take on—and that starts with our people. We’re proud to foster a respectful and inclusive workplace where safety, accountability, and collaboration are top priorities. Whether you're supporting our team from the office or on-site, you'll be part of a culture that values clear communication, mutual respect, and a shared commitment to delivering exceptional results.

Primary Job Function

The Junior Project Coordinator supports the Project Coordinator in executing plumbing and HVAC installations. This entry-level role focuses on scheduling, document management, job setup, purchasing assistance, and follow-up tasks. It’s an excellent opportunity for someone with strong administrative skills who is eager to learn project coordination in the trades sector. The Junior Coordinator will use ServiceTitan and internal systems to support data accuracy, job tracking, and customer communication.

Key Responsibilities
- Assist in scheduling and updating residential and commercial installation jobs
- Organize project folders and upload supporting documentation into ServiceTitan
- Track material orders and follow up on deliveries or discrepancies
- Support invoice preparation by collecting field documentation and updating material logs
- Help monitor job progress and report issues to the Project Coordinator
- Input and maintain customer equipment records and warranty data
- Follow up with customers regarding job scheduling, inspections, and feedback
- Assist in coordinating with the service team and vendors on parts availability
- Maintain clean job status and project reporting systems

Required Qualifications & Attributes
- 1+ years of administrative experience, preferably in construction, HVAC, or a service-based industry
- Strong organizational and time management skills
- Comfortable using digital systems and learning new software (ServiceTitan, Office 365, etc.)
- Familiarity with basic project workflows (scheduling, job costing, materials tracking) is an asset
- Excellent verbal and written communication
- Detail-oriented and proactive in completing follow-up tasks
- Team player who enjoys supporting others and learning from them
- High school diploma or equivalent; post-secondary education in business or trades administration is an asset

Performance Indicators & KPIs
- Accuracy and timeliness of job data entry in ServiceTitan
- Response time on project follow-up tasks and permit submissions
- Task completion rate and ability to meet internal deadlines
- Error rate on warranty, rebate, and permit documents
- Internal feedback from Project Coordinator and field staff
- Willingness and ability to grow toward independent coordination responsibilities

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