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Facility Manager Lll

2 weeks ago

Ottawa, Canada BGIS Full time

**ABOUT US
**OUR CULTURE
At BGIS, our culture is built on three foundational pillars:
**Culture of Care**:We deeply care for each other, our clients, partners, and the communities we serve.

**High Performing Teams**:We go Above and Beyond to deliver exceptional services. INTEGRITY, OWNERSHIP, RESPONSIVENESS, INITIATION, VISIBILITY, DRIVE, and INTEGRATION are core to high performance.

**Unwavering Commitment to Sustainability**:We conduct every action with a focus on preserving our earth.

**SUMMARY
Facility Operations is core to our Success. The **Facility Manager III **is **“THE OWNER OF THE HOUSE”. **Focused on owning and driving all activity occurring in your building(s) and ensuring facilities are operated safely, cost effectively, and efficiently as per the operating parameters of the Statement of Work and management in our client contract. This role will be visible on facility sites (as agreed upon with clients and managers) and will be the primary BGIS representative for day-to-day contact with the client and the tenants for performance of the contract.

This role will work in collaboration with all key BGIS departments to ensure full support of all activities and play a key role in our INTEGRATED approach to operating buildings.

**Opportunities for Development:
At BGIS we are committed to the development of our people - offering them opportunities to learn and grow into various roles. Success in the role offers Team Members the opportunity to explore various roles - some include:
On account operational leadership,

Facility Management Office roles to support accounts,

Project Management roles to lead and execute projects,

**KEY DUTIES & RESPONSIBILITIES
**Safety and Regulatory Ownership:
Work in collaboration with BGIS Health Safety and Environment Teams for support and direction on key programs to emphasize Safety Culture

Lead and instill a culture of safety and compliance throughout the building / region.

Follow the BGIS structured Hazard Observation Inspection program to ensure compliance with safety and regulatory requirements.

Oversee compliance with all relevant safety regulations and standards.

**Leadership Development and Recognition
Supervise Team Members including directing activities, establishing goals and objectives, performance evaluation and communicating vision for operations and maintenance; supervise Maintenance Team Leader (MTL) with a team of greater than ten (10) Team Members including Technicians, Tenant Service Coordinators, Property Service Coordinators, Service Delivery Managers etc

Participate actively and encourage Team Member Recognition Program to provide recognition to BGIS Team Member for Great Work

Identify and nurture leadership potential within the facility management team and provide mentorship and coaching to team members to help them advance in their careers.

Collaborate with People and Culture to create career progression plans for staff and encourage their growth within the organization.

**Technical Leadership and Oversight:
Manages facilities with square footage between 500,000 and one million can be multiple properties

Work in collaboration with the Asset Management Team to provide input in key Capital Planning Process

Properties have multiple tenants and moderately complex building operations component e.g. HVAC system, life safety system etc.

Assume responsibility for the technical aspects of facility operations

Supervise Technical staff on site to ensure all complete is competed to technical standards

As directed by BGIS Facility Management Office (FMO) - maintain complex preventative and corrective maintenance schedules; to ensure asset integrity and value of all building systems and architectural components.

Work with Technical staff to provide expert guidance in the maintenance and repair of facility systems and equipment.

Attend key FMO Monthly Technical Support Sessions to stay help you with technical direction - stay abreast of industry best practices and emerging technologies to enhance facility efficiency.

Ensure seamless operation of critical technical systems.

**Work Order Management:
Work in collaboration with Central Work Order Management Team to ensure all work is being completed as outlined in the MSA

Monitor work order progress and ensure tasks are completed within established timelines.

Work with Account Governance Teams to maintain accurate records of work orders and associated costs.

Streamline and manage work order processes to optimize efficiency.

Prioritize and assign work orders based on urgency and impact on facility operations.

**Visibility in Sites and Inspection Management:
Maintain a constant presence across the facility to oversee operations. Schedule will be determined based on building requirements and criticality

Conduct site inspections to identify and address potential issues proactively.

Prioritize and orchestrate the resolution of issues identified during inspections.

**Occupant Experienc