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Housekeeping Manager

4 hours ago


Ottawa, Canada GDI Integrated Facility Services Full time

Join to apply for the Housekeeping Manager role at GDI Integrated Facility Services21 hours ago Be among the first 25 applicantsJoin to apply for the Housekeeping Manager role at GDI Integrated Facility ServicesGet AI-powered advice on this job and more exclusive features.GDI provides best in class integrated, high level, facility maintenance services to The United States and Canada. We have more than 30,000 team members who will effectively contribute to the success of ours and our customer’s businesses. With almost a century of facility service experience, state of the art business practices, environmentally friendly processes and supplies and an established global reputation, we are able to offer unrivaled client experience and satisfaction.The Housekeeping Manager has operational accountability for their assigned account; they must manage and train their team and inspect the building regularly to ensure customer expectations are met or exceeded.Shift AvailableVariable (Day shift- varies across 7 day week)Essential DutiesManage and train the work of the Housekeeping staff in the building.Designate shift and area work assignments.Respond quickly and appropriately to all client concerns or complaints; take full responsibility to ensure the client receives closure on all issues and inquiries.Onboard and set-up training for all new employees (including hands-on training; job shadowing; etc.)Train by example: perform the duties of a Housekeeper while new employees shadow you.Manage any employee relations or performance issues quickly and appropriately, Document and report to management or HR.Identify and communicate the need for any special project work to managementPerform routine room inspections.Review employee timekeeping to ensure compliance with timekeeping rule and complete payroll documents to ensure all employee time is paid correctly.Maintain cleaning supplies inventory.Respond to calls whenever needed.Enforce all safety policies and procedures; immediately report and investigate accidents.Complete training courses as required.QualificationsMinimum 2 years progressively increasing management experience in the janitorial industry required.Experience managing housekeeping in a Hospitality setting highly preferred.Ability to meet deadlines and make sound decisions in stressful situations.Strong customer service skillsExcellent attention to detailExcellent verbal and written communication skillsStrong organizational skillsAble to multi-taskExperience with MS Office (Word, Excel, Outlook) preferredAbility to show judgment and to work independently.High integrity and discretion requiredGDI, Inc. is an Equal Opportunity Employer.Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionManagement and ManufacturingIndustriesFacilities ServicesReferrals increase your chances of interviewing at GDI Integrated Facility Services by 2xSign in to set job alerts for “Housekeeping Manager” roles.GARAGE - Store Manager - Bayshore Shopping CentreExecutive Housekeeper Assistant Club Med Resort Canada or overseasRegistered Practical Nurse (Casual) - Carp Commons (2025-8161)Tenant Support Coordinator – Senior LivingWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr