Customer Service Clerk
2 days ago
Durée de l'emploi: Temporaire
- Langue de travail: Anglais
- Heures de travail: 40 to 44 hours per week
- Education:
- Expérience:
**Education**:
- Secondary (high) school graduation certificate
**Work setting**:
- Trucking firm
**Tasks**:
- Act as spokesperson for an organization
- Answer written and oral inquiries
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Explain the type and cost of services offered
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Answer clients' inquiries and provide information
- Conduct training sessions
- Professionalism in customer service
- Suggestive selling
- Contact potential customers by phone
- Provide customer service
- Plan and oversee Webinars
- Explain features when purchasing or selling for clients
**Type of product**:
- Truck
**Computer and technology knowledge**:
- Salesforce
- Internet
- MS Excel
- MS Outlook
- MS Windows
- MS Word
- MS PowerPoint
- Zoho CRM
**Area of specialization**:
- Customs services
**Transportation/travel information**:
- Public transportation is available
**Work conditions and physical capabilities**:
- Attention to detail
- Fast-paced environment
- Work under pressure
**Personal suitability**:
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Initiative
- Judgement
- Ability to multitask
- Dependability
- Honesty
- Quick learner
**Experience**:
- 1 to less than 7 months
**Other benefits**:
- Free parking available
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