Clerk

2 weeks ago

Guelph, Canada Guelph Public Library Full time

**Title: PT Clerk (contract)**

**Supervisor**: Branch Supervisor

**Employee group**: Union (CUPE)

**Job Grade: 5**

**Hours: 10 to 20 hours per week (includes evenings, weekends and some Sundays)**

**Job Summary**:
A Clerk 5 is responsible for circulation duties, collection maintenance plus department specific duties.

All employees are required to:

- Promote the Guelph Public Library Mission Statement
- Provide exemplary customer service
- Cultivate a healthy and safe workplace

**Duties**:
**A. Circulation**
- Performs circulation functions such as checking in/out library materials; shelving materials; shelf reading; registering new library members, entering short records for library items/adding/deleting catalogue items, using the voice notification system; transferring items in rotating collections, processing physical materials
- Experience handling a high volume of payments and transactions using safe and secure practices; Has familiarity with operating a point-of-sale system and balancing monies
- Maintains the visual standards of the library including assisting in the implementation of displays, orderly shelving of library materials and service desk/workroom areas
- Checks library materials and equipment to determine need for repair; may do minor repairs on library materials
- Assists with clerical duties such as preparation of courier boxes/mail, ordering and restocking photocopier/office supplies

**B. Other**
- Operate office equipment (e.g. Photocopier, computer, debit machine, etc.)
- Answer telephone and direct calls to the appropriate departments/staff
- Make referrals to other library staff members as appropriate
- Deliver programs and events
- Assist in maintaining:
i. an inviting and orderly library environment,

ii. Prompt and efficient customer service at all service desks
- Perform other duties as required

**Department Specific Duties**

**A. Circulation - Main and Branches**
- Process magazines paperback/pull request/holds list

**Qualifications**:
**A. Education**
- A minimum grade 12 education

**B. Experience**
- One-year recent (within the last 5 years) experience as a customer service representative (one year is defined as 1820 hours over a course of a maximum 3 years). Clerical related experience in the provision of library services is preferred
- Knowledge of the online catalogue and circulation modules would be an asset
- Knowledge of the Occupational Health & Safety Act.

**C. Skills**
- Outstanding customer service skills with the ability to effectively resolve customer inquiries/complaints in a courteous and efficient manner.
- Intermediate skills in MS Office (Word, Excel, Outlook, and Power Point); keyboarding - minimum 35 wpm
- Excellent verbal and written communications skills with the ability to communicate with all levels of staff, stakeholders and the public.

**D. Other**
- Ability to work well in a team environment and be able to assist with multiple tasks
- Ability to perform light physical work, bend, reach and lift up to 25kg
- Ability to work at all branches

**Pay rate**:As per the Collective Agreement

**Job Types**: Part-time, Fixed term contract

**Salary**: $24.20 per hour

Day range:

- Monday to Friday
- Weekend availability

**Education**:

- Secondary School (required)

**Experience**:

- Customer service: 1 year (required)

Shift availability:

- Day Shift (required)
- Night Shift (required)

Work Location: One location

  • facilities clerk

    3 weeks ago

    guelph, Canada Randstad Full time

    Randstad is hiring for a temporary, 1-week position as a Facilities Clerk for a client in Guelph, ON. If you have previous experience as a facilities assistant or administrative clerk and are available on the dates mentioned below, we might have an opportunity for you!We are looking for a Facilities Clerk to support our client with summer coverage dates -...

  • Accounting Clerk

    7 days ago

    Guelph, Canada AGF Machining Solutions Inc Full time

    AGF Machining Solution Inc. is seeking an Accounting Clerk with a good understanding of accounting principles combined with excellent interpersonal and professional communication skills. **Skills and Experience Required for the role of Accounting Clerk**: - Accounting Experience - Knowledge of basic accounting principles, policies and procedures - Strong...

  • Accounting Clerk

    2 weeks ago

    Guelph, Canada The NARMCO Group Full time

    We are looking for an organized, efficient **Accounting Clerk** with an eye for detail and high level of accuracy. Accounting Clerks can expect to handle communications with vendors, clients, and internal departments, and record maintenance, prepare financial reports, issue checks and making deposits, and generally ensure that the office operations are...

  • Parts Clerk

    7 days ago

    Guelph, Canada PDI Bulk Full time

    **PDI is currently looking to fill a position for Parts Clerk for our Guelph, ON terminal.** **Summary: Parts Clerk** role involves maintaining an inventory of parts at the Elizabeth Street garage for motor vehicles, trailers, and industrial equipment. Position requires maintaining inventory, stocking/issuing parts, and supplies and purchasing parts and...

  • Family Law Clerk

    5 days ago

    Guelph, Canada SorbaraLAW Full time

    **Company Description** SorbaraLAW is a full-service law firm with offices in Waterloo, Guelph, Fergus, and Markham. We provide exceptional legal services to individuals, businesses, government bodies, and institutions both locally and globally. Our team of experienced lawyers offers a broad range of legal expertise, making us one of the largest and most...

  • Estates Law Clerk

    7 days ago

    Guelph, Canada SV Law Full time

    **Estates Law Clerk** SV Law has an exciting opportunity for a permanent, full time **Estates Law Clerk **to join our dynamic team in our Guelph office. Let us provide you with a great work environment that provides benefits and rewards that support your life and well-being! **Responsibilities**: **. **Proactive organization and tracking of Estate files...

  • Estates Law Clerk

    1 day ago

    Guelph, Canada SV Law Full time

    **Estates Law Clerk** SV Law has an exciting opportunity for a permanent, full time **Estates Law Clerk **to join our dynamic team in our Guelph office. Let us provide you with a great work environment that provides benefits and rewards that support your life and well-being! **Responsibilities**: **. **Proactive organization and tracking of Estate files...

  • Corporate Law Clerk

    2 weeks ago

    Guelph, Canada Cartel Agency Inc. Full time

    Corporate Law ClerkSome roles move your career forward — this one lets you shape it. Our Client, a well-established law firm with a thriving corporate practice, is hiring a Corporate Law Clerk to join their Guelph office. If you bring at least three years of experience and a sharp eye for detail, this is your chance to step into a role where your expertise...

  • Estates Law Clerk

    3 days ago

    Guelph, Canada SV Law Full time

    **Estates Law Clerk** SV Law is currently is currently seeking two experienced **Estates Clerks.** We have one full-time permanent role available in our **Guelph office** Let us provide you with a great work environment that provides benefits and rewards that support your life and well-being! **Responsibilities**: **. **Proactive organization and...

  • Estates Law Clerk

    2 weeks ago

    Guelph, Canada SV Law Full time

    **Estates Law Clerk** SV Law is currently is currently seeking two experienced **Estates Clerks.** We have one full-time permanent role available in our **Guelph office** and one full time permanent role within our **Elora office**. Let us provide you with a great work environment that provides benefits and rewards that support your life and...