Clerk, Customer Service
1 week ago
Work Term: Permanent
- Work Language: English
- Hours: 1 to 30 hours per week
- Education: Secondary (high) school graduation certificate
- Experience: 1 year to less than 2 years
**Work setting**:
- Fitness centre
**Tasks**:
- Access and process information
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Explain the type and cost of services offered
- Issue receipts and other forms
- Maintain records and statistics
- Receive payments
- Sell merchandise
- Explain procedures, risks and benefits to clients
- Answer clients' inquiries and provide information
- Distribute clean towels and toiletries
- Clean and maintain equipment
**Computer and technology knowledge**:
- Internet
- MS Excel
- MS Windows
- MS Word
**Work conditions and physical capabilities**:
- Attention to detail
- Fast-paced environment
- Work under pressure
- Bending, crouching, kneeling
- Handling heavy loads
- Repetitive tasks
- Standing for extended periods
- Walking
**Weight handling**:
- Up to 23 kg (50 lbs)
**Personal suitability**:
- Punctuality
- Efficient interpersonal skills
- Excellent oral communication
- Flexibility
- Organized
- Reliability
- Team player
- Initiative
- Ability to multitask
- Dependability
- Honesty
- Quick learner
**Screening questions**:
- Are you available for shift or on-call work?
- Are you currently legally able to work in Canada?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
**Other benefits**:
- On-site recreation and activities
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