IT Support Specialist

3 days ago

Edmonton, Canada Westland Insurance Ltd. Full time

We’re searching for a Support Specialist. Are you searching for new possibilities?
Westland Insurance Group Ltd has an exciting opportunity for a Support Specialist in Eastern Canada. This is a remote position.

This is a great opportunity to join our IT Operations team.

Discover what’s possible, with Westland.
The Westland story is all about growth, and that means plenty of possibility for everyone on our team.Every day, Westland proves that building a great business means taking care of clients, communities, and each other with equal commitment. As we continue to open new doors, we're inviting amazing people like you to join us.
As a Support Specialist, you’re a natural problem solver who loves to troubleshoot systems and network issues and embrace new ideas and innovative solutions to create positive, efficient user experiences for our employees.
Interested in learning more?

**Why you'll love Westland**:

- An open, flexible and welcoming workplace
- Plenty of opportunities to grow and learn
- Autonomy to own your own success
- Total rewards program that takes care of your financial, physical, and mental health Amplifying Communities, a program to support causes that matter most to our employees and clients

**Why we’ll love You**:

- Passion tosolve complex problems, as well as drive impact and productivity through technology
- Be forward-looking while supporting our legacy and future state environments
- Thrive when it comes time to implement, administer, and troubleshoot network infrastructure devices and cloud workloads
- A critical thinker who loves to analyze and problem-solveissues
- Collaborative approach to ensure you can deliver thoughtful and complete work
- Proficient in the use of remote desktop management and support tools as well as workstation configurations and desktop PCs
- Bonus: Experience with ServiceNow

**Once here, you'll**:

- Be a contributing member of our inclusive culture, alongside an extraordinarily talented community of people with a wide variety of backgrounds.
- Be a key point of contact for overall infrastructure operational effectiveness and optimization
- Think two steps ahead by anticipating potential issues or bottlenecks and identifying possible solutions
- Safeguard the security of our information systems and networks by thinkingtwo steps ahead and anticipating potential issues or bottlenecks and identifying possible solutions
- Manage and monitor a wide range of systems issues, collaborating with other technical teams as needed.

Want to get to know each other better? Send your resume our way.

You belong here
We strive to be much more than a great place to work. Here, you join a collective of incredibly vibrant, purpose driven, and open-minded people. Every day, Westland proves that building a great business means taking care of communities, clients, and each other with equal commitment. You will be supported and respected for who you are and for the voice you add to the conversation.

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