Key Account Manager

Smucker Foods of Canada Corp. is a subsidiary of The J.M. Smucker Co. For more than 125 years, The J.M. Smucker Co. has been trusted to deliver quality food consumers trust for themselves and their families. Guided by a vision to engage, delight, and inspire consumers by building brands they love and leading in growing categories, Smucker has grown to be a well-respected North American marketer and manufacturer with a balanced portfolio of leading and emerging, on-trend brands. This includes offering beloved brands such as Jif®, Folgers® and Milk-Bone® as well as leading brands exclusive to Canada including Robin Hood®, Five Roses®, and Carnation®.

At Smucker, we provide a nurturing, collaborative and inclusive environment giving each employee the opportunity to contribute and thrive in their own unique way. We want you to become part of the Smucker Family; to become part of our journey of growth and thriving together. Join Smucker and experience a place where everyone can be their whole self, is respected, included and treated equitably, has a voice and can make an impact.

Our Company remains rooted in the values established at our founding and as defined by our Basic _Beliefs_ and Our Commitment to Each Other. For more information about our Company, visit


Do you have an entrepreneurial style, a focus of continuous improvement and an approach of driving results in the fastest growing channel in Grocery?

This Key Account Manager at Smucker Foods of Canada will develop, manage, and achieve desired business goals on all Smucker products on Amazon.ca and other E-Commerce customer platforms. This person will also lead the strategic thinking and direction of the E-commerce capability for Smucker’s Canada, leveraging Canadian and USA sales and marketing support.

Responsibilities include Catalog management, Analytics and Reporting, Forecast and Promotions Management and Customer / Channel Strategy.

ESSENTIAL JOB FUNCTIONS SUMMARY
- Achieve full line distribution for all Smucker products with emphasis on maximizing Sales Volume and Contribution Margin
- Establish and maintain frequent contact with Vendor Managers and work with self-service model of Amazon Vendor Central
- Ensure accuracy and availability of item content on customer platform, diagnose and optimize the shopper experience
- Work closely with Category Strategy Managers, Trade Spend Analysts, Marketing and Agency partners to execute business building plans for the account
- Forecast volume, plan and manage promotions and achieve desired Accounts Receivable and Trade Spending goals
- Develop customer insights for Brand Planning, program development and post promotion evaluation
- Develop & implement annual business plans including volume objectives, trade spending requirements, strategies which are consistent with Smucker brand and corporate strategies, opportunities and risks

YOUR QUALIFICATIONS
- 3 to 5 years industry experience in Consumer-packaged goods and / or Ecommerce manufacturer / retailer specific experience
- Degree, Diploma or relevant experience required
- Previous Account Management or customer related experience an asset
- Understanding of interactive marketing and online media an asset
- Proven Leadership Skills and proven ability to execute strategic initiatives
- Excellent negotiating, assessment, and analytical abilities.
- Team and results oriented.
- Valid Class G driver’s licence

YOUR STYLE
- Analytical, organizational, and problem-solving skills
- Self-motivated, ability to take initiative and work independently
- Business acumen and ability to adapt in a fast-paced environment
- Effective written and oral communication skills
- Ability to influence and source support internally among cross functional teams

Smucker Foods of Canada Corp. is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age or other legally protected status. Should you require any assistance or accommodation within any step of the recruitment and selection process, please make them known when contacted and we will work with you to help meet your needs. Accommodation may include but is not limited to an alternate format documents, ASL Interpreter, or Assistive Technology.

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