Care Manager

**Join Our Compassionate Care Team**
We're looking for an organized and empathetic **Care Manager** to join our **Private Care Department**, where we provide high quality, personalized support to clients in the community. If you thrive in a fast-paced environment and are passionate about making a meaningful difference in people's lives, we'd love to hear from you

Acclaim Health announces the availability of a** Temporary Full-Time Care Manager, Private Care** position with the Private Care and Customer Support department working in the Oakville Office for a period of **six (6) months with the possibility of extension** The incumbent will work Monday to Friday from 8:00am - 5:00pm.

**Pay Range: $32.70 - $34.68**

**PRIMARY FUNCTIONS**:

- In collaboration with Human Resources, manages the recruitment of new private care staff
- Effectively manages the performance of direct reports through direct monitoring and regular performance reviews
- Provides input into the development of education plans
- Ensures that direct reports understand and are aligned to their key accountabilities and perform to the expected level
- Leads and facilitates team meetings
- Oversees daily and monthly scheduling of private care staff
- Provides internal customer service excellence through leading by example utilizing coaching and mentoring to support employees in providing excellence in patient care
- Effectively manages time off work, including vacation requests, sick time and LOA requests
- Provides evening and weekend on-call service for Health Services on a rotational basis
- Participates and collaborates with a multidisciplinary care team including staff, patients and caregivers in supporting the patient’s needs according to the patient’s care plan
- Works in collaboration with the Service Coordination Team to ensure patient-focused scheduling
- Responds to client enquiries, concerns, changing client needs and ensures ongoing client satisfaction and safety
- Other duties as assigned

**QUALIFICATIONS & EDUCATION**:

- Baccalaureate Degree, Nursing/Practical Nursing diploma or equivalent
- Valid Ontario driver’s license, use of vehicle and insurance per Acclaim Health policy

**EXPERIENCE & SKILLS**:

- Minimum 3-5 years as a Registered Nurse or Registered Practical Nurse
- Supervisory or leadership experience an asset
- Demonstrated ability to coach, mentor and lead staff
- Effective verbal and written communication skills
- Demonstrated assessment, problem-solving and negotiating skills

- Strong planning, coordinating and organizing skills
- Demonstrated ability to work independently and collaboratively as a team member
- Demonstrated knowledge and skills in quality/risk management
- Strong customer service skills
- Proven ability to multi-task and meet deadlines
- Proficient in Microsoft Office, HPG and AlayaCare Knowledge of community resources
- Acclaim Health is an equal opportunity employer and is actively working towards a more inclusive, diverse and equitable world. We recognize that our work environment is stronger - and our care more effective - when it includes people of equity-seeking groups, including those of varying race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, family status or disability status.

**Please note - only those applicants selected for interview will be contacted.**

Should you require accommodation during the recruitment and selection process, please inform human resources so we can ensure your equal participation in this process.

HP