Registration Coordinator

2 weeks ago

North York, Canada Hanson Canada Full time

**About Hanson College**

Hanson College, established in 2001, is a private educational institution that delivers college diploma programs and language training programs to international students. Our two campuses are located in Toronto and Brampton, Ontario. Our team is committed to providing an inclusive and accessible environment for higher education. We cultivate a diverse, supportive work environment because we have a passion for education, mentoring, and personal and professional growth. Joining Hanson to change life trajectories through education for generational impact in the global community.

We are hiring a **Registration Coordinator **to join our Toronto Campus.

**What You Will Do**:

- Act as the first point of contact with students inquiring about registration support or other enrolment-related services which includes: providing responsive information, redirecting accordingly, coordinating with other departments, and ensuring completion of required documentation.
- Provide registration support to Hanson students, communicating with students regularly regarding registration requirements, deadlines, discrepancies, and other relevant information pertaining to the role.
- Track issues and projects ensuring timely progress and follow-up on files; provide the Manager with regular updates and bring matters of importance to their attention.
- Maintain current knowledge and comprehensive understanding of relevant college policies, procedures, and practices providing accurate information to prospective and current students, agents, and staff.
- Collaborate on the development of resource materials and support the delivery of outreach and engagement, providing administrative support related to various documents and communications including correspondence, forms, reports, and procedural manuals.

**What You Will Bring**:

- Bachelor's degree in business administration or relevant field.
- Minimum of 4 years of relevant experience, including one year of supervisory experience.
- Experience in transcript assessment (domestic and international) preferred.
- Ability to manage high-pressure situations with a high degree of professionalism.
- Exceptional organizational, time management, and problem-solving skills are essential as frequent interruptions will occur. Must have demonstrated experience working under pressure to meet strict deadlines and handle heavy volumes of work during peak periods.
- Proven commitment to student success and exceptional customer service skills.
- Demonstrated integrity, initiative, flexibility, and creative problem solving, with a commitment to excellence and results orientation.
- Proficient computer literacy with particular emphasis on MS Office platforms including: Outlook, PowerPoint, Word, Excel, Teams., and competency in learning new software/programs is a must.

**Inclusion and Equal Employment Opportunity**:
We are committed to fostering a diverse, inclusive, and accessible work environment. We value the unique skills and experiences each individual brings. If you require accommodation, don't hesitate to contact the Human Resources Department to make arrangements. We are pleased to consider all qualified applicants for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, or other legally protected factors.

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