Customer Service Coordinator

2 weeks ago

Calgary, Canada Hino Central Full time

In 1996, Hino Central first set up shop in a small shared space. Today, we run a group of state-of-the-art locations in Edmonton, Calgary and Langley. We’ve been nationally recognized as an industry leader, and we’re a proud division of Eledone Management, part of The Driving Force Group of Companies. At Hino Central, you can count on our decades of experience, the toughest trucks for every job, unmatched service and the best value and coverage in the business.
Join our team Hino Central is looking for Customer Service Coordinator at our Calgary location Reporting to the Accounting Supervisor. This position is great for people looking for a fast-paced environment with steady work or those who are looking to gain experience and build a career with a company that is growing across Canada.
Why work with us?
You matter, we support you. We pay competitive wages based on experience as well as extended health benefits, including dental.
Commitment To Safety. A “safety first” working environment, with modern shop equipment and tools, and a clean workspace. To go a step even further, we provide our team members PPE Allowance
We take care of our people. You get 50% off vehicle rentals at any DRIVING FORCE location. We offer you our company RRSP matching program, to look after your future
Work/Life balance is important. You get 3 weeks accrued vacation, a flexible working environment, as well as 5 wellness days to focus on yourself or your loved ones.
We want you to grow. Our fun and inclusive company culture enables our employees to grow their careers with us. You get hands-on training and a path forward in the company if you want to develop your career.
**What you’ll do**:

- Answer calls and greet visitors, directing them to the appropriate department.
- Manage admin/accounting inbox and organize mail.
- Assist with sales unit processing, including creating files, tags, and CarFax reports.
- Maintain lead and inventory databases (PBS) and assist with sales reporting.
- Contact customers for service reminders and appointment bookings.
- Assist with customer check-ins, invoicing, and parts notifications.

**What you'll need**:

- High school diploma or equivalent.
- Strong communication and organizational skills.
- Proficient in Microsoft Office, especially Outlook.
- Previous receptionist or office admin experience preferred.
- Customer service experience is a plus.

INDHC

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