Accounts Receivable Administrator

3 days ago

Vancouver, Canada Northland Properties Full time

Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.
**Level**: Mid-Intermediate level
**Office Model**: Monday to Friday
- Hybrid/4 Days a week in office
**About the Company**: Northland Properties is recognized throughout Canada as one of the most trusted names in hotels, restaurants, sports, and construction. Northland Properties Corporation is the force behind such brands as Sandman Hotel Group, The Sutton Place Hotels, Moxie's Grill & Bar, Chop Steakhouse & Bar, Denny's Restaurants, Shark Club Sports Bar, Portmarnock Hotel and Golf Links, Revelstoke Mountain Resort, The Dallas Stars, Grouse Mountain, Northland Asset Management Company and more to come
Are you a dedicated Accounts Receivable professional with a passion for collections and customer interactions? Do you thrive in a dynamic work environment? If so, we invite you to join our team as an Accounts Receivable Administrator. In this role, you will play a crucial part in managing our diverse customer portfolio, working alongside internal teams and clients to ensure efficient credit management and customer satisfaction.
**Key Responsibilities**:

- Collections Expertise: Manage collection activities for an assigned B2B portfolio, ensure timely follow-ups on delinquent accounts, work with client billing portals, and resolution of day-to-day account issues.
- Account Reconciliations: Perform account reconciliations and identify and resolve disputes promptly.
- Relationship Building: Cultivate and maintain strong relationships with both internal and external stakeholders.
- Client Management: Oversee client master data updates and assist in creating new client accounts.
- Cross-Functional Collaboration: Collaborate effectively with various departments to handle cases and resolve collection-related issues.
- Problem Solving: Take ownership of outstanding issues, diligently involving all relevant parties until resolutions are achieved.
- Self-Development: Reflect on your own performance and upgrade your skills towards self-improvement

**Requirements**:

- Strong knowledge of billing and collections procedures
- Minimum of 3 years corporate collection experience
- Experience working with Dynamics 365 is considered an asset.
- Exceptional attention to detail and a goal-oriented mentality.
- Dedication to providing excellent customer service.
- Strong written and oral communication skills.
- Ability to establish and maintain effective working relationships.
- Flexible and Easy to work Attitude
- Ability to work proactively to highlight and preemptively resolve any potential concerns

If you are a results-driven individual with a background in corporate collections and are excited about contributing to a dynamic team, we encourage you to apply. Experience in the hospitality industry is considered a valuable asset.

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