Clinic Receptionist/admin

4 days ago

Calgary, Canada The Clinic YYC Full time

**Job Overview**

We believe that every patient deserves the tools and resources to understand and take control of their well-being. It is our mission to provide the insight needed for every person to make the most informed decisions regarding their own health and wellness. We believe in a patient-focused model and an integrated approach to health with a focus on complementary treatment modalities and preventative and proactive care.

The collaborative team of health experts at The Clinic YYC strives to build beneficial, compassionate, and long-lasting relationships with our clients, and to become trusted partners as they journey towards comprehensive, effective, whole health.

**Responsibilities**
- Greet and assist patients as they arrive, ensuring a welcoming atmosphere.
- Manage incoming phone calls with professionalism, utilizing effective phone etiquette.
- Schedule appointments and maintain the appointment calendar accurately through the Jane App Software.
- Handle patient inquiries and provide information regarding services offered.
- Maintain organized patient files and ensure all documentation is up to date.
- Perform clerical duties such as filing, data entry, and maintaining office supplies.
- Collaborate with staff to ensure smooth operations within the clinic.
- Other reasonable duties as assigned and related to the position

**Skills**
- Prior experience in a front desk role preferred
- Experience with EMR systems is preferred, with a preference for those familiar with Jane App.
- Familiarity with clinical procedures and terminology is preferred.
- Intermediate to advanced computer skills.
- Strong organizational skills with the ability to manage multiple tasks effectively.
- Excellent verbal and written communication skills, demonstrating professionalism at all times.
- Experience with phone systems and a solid understanding of phone etiquette.
- Ability to work independently as well as part of a team in a fast-paced environment.

**Work Schedule**
- Start Date: ASAP
- About 16-20 hours
- Mondays-Thursdays (3-4 hours)
- Day Shift/Evening Shift
- Saturdays (Available one Saturday a month)

**Job Types**: Part-time, Permanent

Expected hours: 16 - 20 per week

**Benefits**:

- Casual dress
- Company events
- Flexible schedule
- On-site gym
- On-site parking

Flexible language requirement:

- French not required

Schedule:

- 4 hour shift
- Day shift
- Evening shift
- Weekends as needed

**Education**:

- Secondary School (preferred)

**Experience**:

- Front desk: 1 year (preferred)
- Administrative experience: 1 year (preferred)

Work Location: In person

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