Receptionist

6 days ago


Calgary, Canada Healthflow Naturopathic Clinic Full time

**Receptionist (P/T)**

**Seeking coverage for Friday (10-6) and Saturday (10-4) shifts. Potential for switching or covering additional shifts as needed.**

Are you looking to **step out of your serving or retail role** and step into an admin role?

Want to become a part of a **growing**team?

Our Naturopathic clinic seeks a **friendly**, **outgoing, multi-tasker**who is **detail oriented** and **organized**to fill the role of Receptionist. We are located in the Mission area of downtown Calgary (Holy Cross Centre).

**There will be opportunities for more hours and for** **promotions based on performance.**

Responsibilities Include:

- Exceptional client services and communications, including: client scheduling and booking, payment processing (including direct billing to insurers), client requests, confirmation and in-person greetings; **be the face of Healthflow**:

- Monitor and maintain client database; **Problem solving skills a must**:

- Monitor and maintain clinic dispensary.
- Manage client complaints and problems, internal communications and conflict management, problem solving.
- Open and close clinic in a timely manner, leaving it tidy and orderly leaving handovers for the next staff member.
- Administrative assistant support to Clinic Manager and Clinic Director.
- Exceptional, professional communication skills
- Exceptional customer service and relations
- Exceptional organizational skills with a focus on efficiency, and detail orientated
- Ability to adapt to changing clinical environments - can think quick on their feet
- Experience using Microsoft Office products
- Experience booking and scheduling (Jane app considered an asset)
- Experience working in a fast-paced, customer service focused environment
- A strong connection (personal or professional) to Naturopathic Medicine and/or other complementary medicines
- A **proactive positive attitude and willingness to learn**. Excitement to develop new ideas and processes which will enhance the client experience
- A **warm, approachable, and empathetic personality** with a can-do attitude
- Well spoken, both written and orally
- Experience as a Receptionist or in a Customer Service role is an asset.

Educational Requirements:

- Minimum high school diploma, college degree preferred but not required
- Additional studies in the Health and Wellness industry is an asset

What we offer:

- A dynamic working environment - no day is the same
- Complimentary and/or discounted sessions with therapists
- Staff discount on clinic supplements & products
- **Opportunities for more hours and for** **promotions based on performance**

**We thank all applicants** **Only those selected for interviews will be contacted.**

**Job Type**: Part-time

**Job Type**: Part-time

Pay: $18.00-$20.00 per hour

**Benefits**:

- Wellness program

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Weekends as needed

Work Location: In person


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