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Coordinator, Paramedic Services Operations

2 weeks ago

Halton, Canada Halton Region Full time

**Coordinator, Paramedic Services Operations**:
At Halton Region, we treat everyone with respect, honesty, fairness and trust. As an equal opportunity employer, we are committed to establishing a qualified workforce that is reflective of the diverse population we serve. Halton Region is committed to providing accommodation to individuals with disabilities throughout the recruitment process.

Employees of Public Health are expected to provide high quality programs and services including but not limited to sexual health, harm reduction and immunization clinic services by demonstrating respectful, inclusive, non-judgmental values.

**As an employer of choice, Halton Region recognizes the many benefits of hybrid work arrangements including flexibility and better work-life balance for our employees. This position is eligible for our Hybrid Work Program.**

**Posting ID**: 3523
**Department**: Health
**Division**: Paramedic Services
**Pay Range**:$55,206 - $73,615

**Job Type**: Permanent
**Hours of Work**: 35 hours per week
**Work Location**:Woodlands Operation Centre - 1179 Bronte Road, Oakville
**Employee Group**: OCT
**Posting Date**:September 27, 2024
**Application Deadline**: October 4, 2024

**Job Summary**:
Reporting to the Supervisor, Scheduling and Administration, this role is responsible for providing administrative support to the Deputy Chief/Manager Operations, Scheduling and Administration Supervisor, Operations Superintendents, and Platoon Leader.

**Duties & Responsibilities**:

- Provides administrative support to the Deputy Chief/Manager Operations, Scheduling and Administration Supervisor, Operations Superintendents, and Platoon Leaders and acts as a liaison between the Deputy Chief/Manager and the field personnel by communicating issues and information to and from the various locations.
- Provides operational support through various duties related to fleet management, Division documentation, information requests, offload delay program, modified work program, scheduling.
- Processes on a daily basis, operational documents - electronic or paper - submitted from paramedics including confidential patient information, ensuring confidentiality is maintained at all times.
- Provides support to committees and/or meetings by coordinating meetings, preparing and distributing agendas and minutes to internal and external parties.
- Maintains a variety of files, binders and electronic logs for administration offices.
- Maintains a working knowledge of various information technology programs - Workforce Management, Operative IQ.
- Performs other duties as assigned.

**Skills & Qualifications**:

- Business College Certificate and a minimum of two years’ experience working in an administrative environment including coordinating meetings, preparing correspondence, minutes and agendas
- Strong commitment to provide excellent customer service
- Possess strong written and verbal communication skills
- Ability to multi-task while managing a heavy workload within tight timelines
- Experience working with confidential information
- Able to work in a team environment as well as independently
- Advanced experience and knowledge of Microsoft Office, including Teams is essential
- Previous experience providing payroll and scheduling support in a unionized, 24/7 environment is an asset
- An equivalent combination of education and experience will be considered

**Working/ Employment Conditions**:

- The majority of the work schedule will be Monday to Friday, however, flexibility is required to work evenings & weekends, where required, to support 24/7 operational needs.
- In accordance with requirements in Ontario Regulation 191/11 - Integrated Accessibility Standards and the Ontario Human Rights Code, Halton Region will accommodate the needs of individuals with disabilities throughout the recruitment process. If you require accommodation at any stage of the recruitment process, please inform the Talent Acquisition representative of the nature of the accommodation(s) you require.
- Applications will be accepted until 11:59 p.m. on the deadline date specified on the posting.

Halton Region serves more than 624,000 residents throughout Burlington, Halton Hills, Milton and Oakville. We are committed to delivering high quality programs and services that make Halton a great place to live and work. We engage great people who contribute to meaningful work that makes a positive difference in our community. At Halton, you are encouraged to grow and succeed in your career and are recognized for your accomplishments and contributions. As an employee, you will be part of a progressive, service focused and award winning employer with a diverse and inclusive work environment.
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