Front Desk Receptionist

7 days ago

Calgary, Canada MeerKat Roofing & Exteriors Full time

**Job Summary - Front Desk Receptionist - 6 Month Contract (Possibility of Extension)**

**Reports to: General Manager**

**Key Responsibilities - Front Desk Receptionist - 6 Month Contract (Possibility of Extension)**

**1. Front Desk & Client Service**
- Greet and assist clients, visitors, and staff in a friendly and professional manner.
- Manage incoming calls on a multi-line phone system, directing inquiries as needed.
- Maintain a clean, organized, and welcoming reception area.
- Respond to routine inquiries from clients, contractors, and homeowners.

**2. Administrative Duties**
- Perform data entry accurately and efficiently, keeping records up to date.
- Handle filing, scanning, and organization of documents.
- Provide administrative support to all departments and managers as required.
- Assist with typing, proofreading, and managing correspondence.
- Process orders for office supplies, Meerkat clothing.
- Manage photocopier and office supply room.
- Support customer service inquiries, ensuring timely responses.

**3. Scheduling & Support**
- Assist in coordinating departmental projects and special tasks as required.
- Provide information to suppliers, contractors, and adjusters as needed.
- Take payments and provide administrative support to management as required.
- Assist with invoicing and daily intake entries in the company database.

**4. Workplace Organization**
- Ensure reception and office common areas are tidy and organized.
- Support company events, projects, or initiatives as needed.

**5. Compliance & Culture**
- Read, understand, and comply with all Meerkat Roofing & Exteriors Ltd. general and safety policies, procedures, and practices.
- Promote a positive, professional, and collaborative office environment.

**Skills and Educational Requirements - Front Desk Receptionist - 6 Month Contract (Possibility of Extension)**
- Grade 12 or Equivalent; post-secondary education in Business Administration is an asset.
- Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- proficiency in Xactimate, Dynamics 365 or Encircle is an asset.
- Strong computer skills with clerical and data entry experience.
- Excellent organizational and time management skills with the ability to multitask.
- Professional written and oral communication skills.
- Strong interpersonal skills with polite telephone etiquette and customer service focus.
- Previous experience in a medical, dental, or construction office is an asset.
- Ability to work independently or as part of a team.
- Strong problem-solving and conflict resolution abilities.
- Willingness to learn and attention to detail.

**Physical Requirements - Front Desk Receptionist - 6 Month Contract (Possibility of Extension)**
- This role is primarily office-based.
- Must be able to sit for extended periods, focus on computer monitors, and use the phone regularly.
- Ability to bend, reach, and lift up to 30 lbs.

Pay: $20.00-$22.00 per hour

**Benefits**:

- On-site parking

**Education**:

- Secondary School (preferred)

**Experience**:

- Front desk: 1 year (preferred)
- Microsoft Dynamics 365: 1 year (preferred)
- Xactimate: 1 year (preferred)

Work Location: In person

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