Front Desk Receptionist
7 days ago
**Job description**
**Responsibilities**:
- Greet and welcome patients with a friendly and professional demeanor
- Answer phone calls, schedule appointments, and assist with patient inquiries
- Maintain patient records and update necessary information in the system
- Provide administrative support to the clinic staff
- Ensure the reception area is clean and tidy at all times
- Assist with insurance verification and billing processes
- Follow office protocols and maintain confidentiality of patient information
Qualifications:
- Previous experience as a front desk receptionist or in a similar clinic role is preferred
- Strong organizational skills with the ability to multitask and prioritize tasks effectively
- Knowledge of physiotherapy clinic procedures and terminology is a plus
- Excellent phone etiquette and customer service skills
- Proficient typing skills and attention to detail for accurate data entry
- Familiarity with medical or physiotherapy scheduling software is an advantage
- Willingness to provide exceptional customer support to patients
**Experience**:
- Front desk: 1 year (preferred)
Work Location: In person
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