Office Manager

**About Us**:
At Gameday Men’s Health, we are dedicated to enhancing men's health and wellness through personalized medical care and innovative treatment solutions. Specializing in a wide range of men's health concerns, including hormonal health, sexual wellness, and preventative care, we empower men to take agency over their health. We do this by providing education and healthcare services in a fast, convenient, and non-traditional clinical environment.

**Job Summary**:
As the **Office Manager **at Gameday Men’s Health, you will play a key role in creating a positive and seamless experience for our patients. You are the first point of contact for individuals seeking care, and your ability to connect with people quickly, handle multiple tasks efficiently, and maintain a warm, welcoming environment will be critical to our success. You will be responsible for managing appointment scheduling, answering patient queries, and ensuring smooth communication between patients and clinical team. Your role will also include client education, appointment follow-ups, and contributing to sales and marketing initiatives.

**Key Responsibilities**:

- **Sales & Marketing Support**: Engage with current and past patients through phone and text to inform them of new offers, promotions, and services to enhance their experience and drive clinic growth.
- **Team Coordination**: Act as the liaison with clinical staff to ensure smooth operations and exceptional patient care.
- **Create a Positive Patient Experience**: Ensure patients feel heard, respected, and comfortable, maintaining a warm and welcoming environment that reflects our commitment to quality care.
- **Administrative Support**: Assist with general office duties such as patient record management, billing, data entry, and maintaining an organized office environment.

**Skills and Qualifications**:

- **Excellent Communication**: Strong verbal and written communication skills, particularly in text-based interactions with patients.
- **Multitasking Ability**: Able to manage multiple tasks simultaneously while maintaining attention to detail and efficiency.
- **Positive & Compassionate Attitude**: A natural ability to connect with people, offer a compassionate ear, and provide clear, helpful information.
- **Sales-Oriented Mindset**: Motivated to engage patients in conversations about services and promotions, contributing to clinic growth and success.
- **Team Player**: Able to work collaboratively with the clinical team, fostering a positive, solution-focused environment.
- **Adaptable & Resilient**: Comfortable in a fast-paced environment and able to adapt to changing needs while maintaining professionalism.
- **Customer Service Focus**: Passionate about helping others and ensuring a positive, life-changing experience for our patients.
- **Assets include**:Experience in concierge medicine; a strong personal interest in health optimization; capabilities in social media platforms and technology

**Why Join Gameday?**
- Be part of a dedicated team that is transforming the way men approach their health.
- Work in a supportive, dynamic environment that encourages personal and professional growth.
- Opportunity to make a real difference in the lives of others while building your skills in healthcare management.
- Reserved underground parking is provided
- There is the opportunity to earn additional compensation.

**Job Types**: Full-time, Part-time

Pay: From $25.00 per hour

Additional pay:

- Commission pay

Schedule:

- Monday to Friday

**Education**:

- DCS / DEC (preferred)

Work Location: In person

Expected start date: 2025-01-06