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Front Office Administrator

2 weeks ago

Innisfil, Canada Westlake Dental Group Full time

We are a vibrant dental clinic that has been making smiles brighter for the past six years, and we’re on the hunt for a fantastic **Front Office Administrator** to join our family. If you're looking for a workplace that feels more like a close-knit gathering than a formal office, keep reading

**Why Join Us?**

**Fun & Friendly Team Culture** - Our team, handpicked by Dr. Kohen, thrives on collaboration, positivity, and mutual support.

**Warm & Welcoming Atmosphere** - We believe a happy team leads to happy patients. Expect camaraderie, laughter, and a shared passion for outstanding patient care.

**Never Stop Learning** - We love growth Whether it’s learning new administrative skills or cross-training in other areas of the office, we encourage continuous development.

**Work-Life Balance** - This position offers **25-30 hours per week**, with the opportunity for additional hours in the future. You’ll be working **Monday to Friday and one Saturday per month.**

**A Growing Patient Base** - With **30-40 new patients joining us each month**, you’ll be part of a dynamic and thriving environment.

**Compensation**

**Competitive pay**: $22.00 - $24.00 per hour

**Your Role & Responsibilities**

As the first smiling face patients see when they walk in, you’ll play a key role in ensuring a **seamless** and **positive** experience for everyone. Your responsibilities will include:
✔ **Greeting & Checking-in Patients** - Make every patient feel welcome and comfortable from the moment they arrive.

✔ **Answering Phone Calls & Scheduling Appointments** - Keep our schedule running smoothly with professional and friendly communication.

✔ **Managing Patient Records & Processing Payments** - Maintain organized and up-to-date patient information.

✔ **Cross-Training & Team Support** - We believe in teamwork All staff members are cross-trained to help out when needed, ensuring a smooth and enjoyable workflow.

✔ **Creating a Positive Atmosphere** - Your warm personality and problem-solving skills will contribute to the upbeat, patient-focused culture we pride ourselves on.

**What We’re Looking For**:

- A **friendly and dynamic personality** with a passion for exceptional patient care
- A **team player** who thrives in a supportive and collaborative environment
- Someone who loves **learning and growing** within their role
- **1 year of front desk or customer service experience in a Dental Office** (preferred, but not required)

**Ready to Join Our Team?**

If this sounds like your ideal workplace, we’d love to hear from you

**Job Type**: Part-time

Pay: $22.00-$24.00 per hour

Expected hours: 25 - 30 per week

**Benefits**:

- On-site parking

Schedule:

- Monday to Friday
- Weekends as needed

Ability to commute/relocate:

- Innisfil, ON L9S 4J1: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Describe a project or situation where you had to collaborate closely with your colleagues. How did you contribute to the team's success, and how did you handle any conflicts or disagreements that arose?

**Experience**:

- Dental office: 1 year (preferred)

**Language**:

- English (required)

Work Location: In person

Expected start date: 2025-03-17