Territory Manager

No Relocation Assistance Offered
156666 - Vancouver, British Columbia, Canada

**Who We Are**
Colgate-Palmolive Company is a caring, innovative growth company that is reimagining a healthier future for all people, their pets and our planet. Focused on Oral Care, Personal Care, Home Care and Pet Nutrition, we sell our products in more than 200 countries and territories under brands such as Colgate, Palmolive, elmex, hello, meridol, Sorriso, Tom’s of Maine, EltaMD, Filorga, Irish Spring, PCA SKIN, Protex, Sanex, Softsoap, Speed Stick, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill’s Pet Nutrition.

We are recognized for our leadership and innovation in promoting sustainability and community wellbeing, including our achievements in decreasing plastic waste and promoting recyclability, saving water, conserving natural resources and improving children’s oral health.

If you want to work for a company that lives by their values, then give your career a reason to smile and join our global team

**Territory Manager Contract - **Vancouver & Lower Main Land**

**Job Summary**

The Hill’s Territory Manager (TM) is responsible for managing an account base of veterinary clinics and specialty pet retail stores. The TM’s focus is building net sales, product mix, share of market and Hill’s product endorsement (BRMO) within those clinics and stores. The TM will need to stay abreast of competitive climate in the assigned territory to ensure appropriate actions take place to drive the business.

TMs will provide a direct interface with veterinary professionals at the practice level to ensure the highest levels of veterinary endorsement (BRMO) for Hill’s brands. Ensure Hill’s is the strategic partner of choice in the assigned clinics and gain professional and business support to grow sales.

TMs will provide a direct interface with specialist pet retail operators at store level to ensure optimal execution of Hill’s 6Ps. Ensure Hill’s is the strategic partner of choice in the assigned stores and gain business support to grow sales.

**Principal Duties and Responsibilities**

**Product Knowledge**:

- Develop** **and maintain high standards of knowledge in small animal nutrition, Hill’s and competitors’ products through company training and self-study

**Territory Management**:

- Achieve territory sales targets
- Plan and execute call value (coverage, frequency, productivity) for the territory, based on account classification and required activities
- Timely call reports and record maintenance for the territory
- Review potential of accounts within the territory (every year)
- Promptly identify new accounts and secure strong presence and endorsement for Hill’s brands
- Maintain accurate records in the Hill’s reporting system
- Leverage all Company available tools to drive execution (HIPP, Product POS, Detailing material, Staff Feeding, VIP Market, Sampling, Trial, Product Distribution drive, etc.)

**Clinic / Store Business Development**:

- Develop deep knowledge of the customers’ business and organization; build a network with key decision makers / key influencers in the vet practice and specialty pet store in the assigned territory
- Maintain regular contact with Health Care Teams (HCTs) / store personnel and key influencers
- Provide best in class professional support (detailing, in-clinic/store seminars, technical training, merchandising), reaching all key stakeholders in specified practices and stores
- Identify opportunities in the assigned customer base and develop technical and business propositions that meet the needs of both Hill’s and the customer, resulting in BRMO leadership and superior 6P execution in clinics and stores
- Implement commercial activities to ensure:

- Awareness, full distribution and active endorsement by the veterinary profession of Hill’s products and services in all core disease categories (clinic)
- Full distribution, excellent visibility and active endorsement of Hill’s products by the store staff
- Rapid acceptance, endorsement and distribution of new products
- Establishment of shelf space and adequate inventory within each clinic/store
- Establishment of merchandising and practice protocols to Hill’s standards
- Increase recruitment of new users to Hill’s brands (e.g. active recommendations, trial programs)
- Develop and implement annual joint business/action plans for key veterinary clinics/specialty pet stores, which achieve both the needs of customers and Hill’s overall commercial objectives
- Schedule regular (quarterly) business reviews with the Decision Maker in key veterinary clinic/specialty pet stores to assess the results versus the agreed goals and adjust plans accordingly

**Business & Financial Management**:

- Monitor achievement of territory objectives vs target & develops strategies to address changes in the business environment as appropriate
- Manage the assigned budget and ensure timely and accurate submission o