Human Resources Manager

**Job Title**: Human Resources Manager

**Position Summary**:
The Human Resources Manager leads the human resources programs and people initiatives for the Company. This individual will work closely with leadership to develop and implement a variety of organizational activities while driving continuous improvement and bottom-line profitability.

**Reporting to**: General Manager

**Supervises**: HR Recruiter and Assistant

**DUTIES AND RESPONSIBILITIES**

**Employee Initiatives**
- Coaches and mentors the Management team on employee development and relationships
- Develops and implements policies and procedures which are aligned with the organizational values and business goals
- Recommends strategies for improving engagement and retention of employees
- Implements programs and activities to promote a positive workplace culture
- Champions organizational processes through effective communication and collaboration between departments
- Undertakes special adhoc projects as required.

**Employee Administration**
- Designs and administers employee policies
- Maintains confidential employee records and human resources documentation
- Tracks and monitors employee metrics for reporting and to improve productivity
- Provides proactive recommendations and support to managers on all day-to-day employee relations matters while ensuring adherence to policies, procedures, laws, standards, and regulations
- Creates effective performance management programs and proactively works with managers to drive individual performance through training, development, and continuous improvement initiatives
- Prepares employee-related documentation, disciplinary letters, termination letters, etc.
- Provides leadership, coaching and support to managers and employees
- Manages salary reviews and assists with promotions, salary increases and incentives

**Recruitment Management**
- Works closely with hiring managers to prepare interview questions, screening tools and contract offers
- Plans and coordinates various recruitment networking events including career fairs, information sessions, and industry/community outreach

**Payroll and Benefits Administration**
- Works with Accounting team to ensure payroll processing is accurate and assists with payroll backup, ROE’s and T4 documentation as needed.
- Keeps employee records up-to-date by processing employee status changes in a timely manner.
- Issues, monitors, and reconciles inventory of keys, passes, company uniforms, cell phones and all Five Star property for employees.
- Conducts monthly review and reconciliation of employee eligibility for benefits coverage.
- Administers benefits enrollment with Group Health Benefits Solutions, coordinates employee-related communications with Group Health Benefits Solutions and answers employee benefits questions.
- Coordinates and organizes Health & Safety programs and facilitates WorkSafe administration.
- Ensures company HS&E policies and systems comply with provincial and federal legislation requirements.

**EDUCATION AND EXPERIENCE**
- 5+ years progressive experience as a HR Generalist or equivalent hands-on experience
- Education in Human Resource Management or Business Administration
- CPHR certification is an asset
- Advances communication skills, using diplomacy, influence, nuance and assertiveness to achieve productive outcomes
- Supervisory or leadership experience would be required
- Previous experience working within a customer service-oriented or fast paced industry is essential

**KNOWLEDGE, SKILLS AND ABILITIES**
- Hands-on experience and working knowledge of BC Employment Standards, Work Safe, Human Rights and Occupational Health and Safety legislation
- Strong verbal and written communication skills
- Enthusiastic self-starter with a positive and adaptable attitude
- Effective interpersonal skills through leadership, diplomacy, and tact
- Sound business acumen and continuous process improvement mindset
- Proven ability to promote teamwork within diverse groups
- Exceptional administrative skills with a strong focus on attention to detail
- High level of professionalism, judgment and discretion when dealing with confidential and sensitive matters
- Strong self-starter work ethic/attitude and solutions oriented
- Demonstrated ability to coach, train and lead by example
- Thrives in a fast-paced entrepreneurial environment with changing priorities

**Job Types**: Full-time, Permanent

**Salary**: $80,000.00-$90,000.00 per year

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Bonus pay

Ability to commute/relocate:

- Burnaby, BC V5C 0J3: reliably commute or plan to relocate before starting work (required)

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- Human resources: 1 year (preferred)

Work Location: In pe