Service Writer

4 days ago

Calgary, Canada Calmont Group Full time

The Calmont Group is growing and we would love for you to come and grow with us

For nearly 50 years, Calmont Group, a growing Canadian-based company with branches in Alberta, Saskatchewan, Manitoba, and Ontario. We are dedicated to delivering best-in-class transportation solutions to meet the diverse needs of our customers. Headquartered in Edmonton, Alberta, Calmont Group is comprised of Calmont Leasing Ltd., Calmont Truck Centre Ltd., Calmont Equipment Ltd., and Carter Lease and Rentals.

What we offer:
Competitive wages

Employer paid Health and Dental plans
Tuition Reimbursement

RRSP matching

Employee Assistance Program

Company events

Great Team Environment

We are currently accepting resumes from **motivated and energetic **individuals who are looking for a challenging and rewarding career as a **Service Writer **at our Calmont Equipment branch - **Bobcat of Calgary**.

As a **Service Writer**, your primary responsibility is to manage the day-to-day administrative and clerical functions of the service department. As the first point of contact, you will represent the service department and the company to our customers. Some of the job duties include, but are not limited to:

- Greeting and assisting all customers that enter the service area.
- Engaging with customers and acting as liaison for the service department.
- Contacting customers when additional work is required ensuring that work is authorized.
- Following-up on status of repairs to ensure units will be ready when promised.
- Advising customers of the status of repairs and any delays when required.
- Working with service personnel to provide accurate quotes on costs of repairs.
- Providing work orders to Shop Foreman for scheduling.
- Reviewing all work orders to ensure all charges are fair, equitable, properly documented, and shop supplies are accounted for.
- Ensuring all work orders are closed in an expeditious manner within monthly and yearly timelines.
- Performing other duties as assigned.

JOB REQUIREMENTS

**DESIRED SKILLS AND EXPERIENCE**
- High School Diploma or GED.
- Minimum of 2 years Customer Service experience.
- 2 - 5 years prior Service Department technical experience or mechanical background preferred, however not required
- Energetic and friendly with excellent verbal and written communication skills.
- Self-starter with the ability to prioritize and organize workload in a fast paced environment.
- Excellent attention to detail with the drive to meet tight deadlines.
- Experience with CDK Software considered an asset.

**WHY YOU SHOULD APPLY**

If you are committed to **excellent customer service** and enjoy working in a** fast-paced environment**, then this may be the opportunity for you

We look forward to your resume

  • Service Writer

    2 weeks ago

    Calgary, Canada Fort Garry Industries Full time

    Fort Garry Industries (FGI) Is Canada's most trusted truck and trailer parts, sales, and service provider. The Fort Garry Industries group of companies has over 500 employees with locations across Canada. With over 100 years of service under our belt, Fort Garry Industries is always expanding and looking for talented and motivated people to join our team...

  • Service Writer

    2 weeks ago

    Calgary, Canada Amun Mechanical Full time

    Amun Mechanical is looking for Service Writer to join our team. As part of the front-line staff this position is responsible for ensuring that all customers are provided with top-notch customer service, consultation and explanation of required repair and services as well as sales, scheduling and following up. Must have knowledge about Trucking & Automotive...

  • Service Writer

    2 weeks ago

    Calgary, Canada Parts for Trucks Full time

    Parts for Trucks is a leading heavy-duty truck repair shop, committed to providing top-notch service and repair solutions for all makes and models of heavy-duty trucks and trailers. Our team of highly skilled technicians and service professionals pride themselves on delivering exceptional customer service and maintaining the highest standards of quality in...

  • Senior DevOps Engineer

    4 weeks ago

    Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, Halton Hills, London, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada RO Writer Full time

    Senior DevOps Engineer role at RO Writer"""A market-leading developer of software products for the automotive repair industry; our RO Writer shop management system is currently deployed in over 4,000 locations throughout the United States and Canada. About The Team Our team is a dynamic global team working on three continents supporting the RO Writer...

  • Service Writer

    2 weeks ago

    Calgary, Canada Dagger Automotive and Diesel Performance Full time

    Dagger Automotive & Diesel Performance is under new management and looking to add to our amazing team! We are currently seeking a full time, permanent Service Writer/Advisor. Duties will include: - Answer phones and greet customers in a friendly and professional matter - Answer customer questions related to vehicle maintenance and repair - Build quotes...

  • Service Writer

    4 days ago

    Calgary, Canada Fountain Tire Full time

    Overview: Put yourself in the driver’s seat and get some traction at **Fountain Tire Calgary (Northside)**. We are currently looking for a full time ** Service Writer**! As part of the front-line staff, the Service Writer is responsible for ensuring that all customers are provided with top-notch customer service. Your duties will include: - Sharing...

  • Service Writer, Crane Service

    6 days ago

    Calgary, Canada Kristian Electric Ltd Full time

    **Job description** Kristian Electric is a strong family business, founded in 1964, providing the best and most trusted service, parts, sales, and rentals of electric overhead cranes, welding equipment, hoists, and material handling equipment. Reaching across Alberta, Saskatchewan, and many other provinces, KEL leads the industry and continues to grow every...

  • Service Writer

    2 weeks ago

    Calgary, Canada Calgary Peterbilt Full time

    We are currently looking to fill the role of Service Advisor for our Calgary location. This is a challenging career requiring experience in customer service, systems, and administration. Our industry is changing and developing quickly so this individual should be willing to develop their technical skills and embrace new systems and technology with...

  • Content Writer

    1 week ago

    Calgary, Canada Webdrop Technologies Inc Full time

    We are looking for a Content Writer to join our team and enrich our client's websites with new blog posts, guides and marketing copy. Content Writer responsibilities include conducting thorough research on industry-related topics, generating ideas for new content types and proofreading articles before publication. Ultimately, you’ll deliver quality...

  • Seasonal Bicycle Service Writer

    2 weeks ago

    Calgary, Canada The Bike Shop Calgary Full time

    **Seasonal Bicycle Service Writer - Part Time (Sundays Required)** The Bike Shop Calgary (**North Location**) 4112 - 8650 112 Ave NW, Calgary, AB T3R 0R5 **Company Overview**: The Bike Shop is the largest independently owned bicycle retailer in Calgary and has proudly served our community for over 50 years. With three retail locations throughout the city,...