Service Writer

4 days ago

Calgary, Canada Calmont Group Full time

The Calmont Group is growing and we would love for you to come and grow with us

For nearly 50 years, Calmont Group, a growing Canadian-based company with branches in Alberta, Saskatchewan, Manitoba, and Ontario. We are dedicated to delivering best-in-class transportation solutions to meet the diverse needs of our customers. Headquartered in Edmonton, Alberta, Calmont Group is comprised of Calmont Leasing Ltd., Calmont Truck Centre Ltd., Calmont Equipment Ltd., and Carter Lease and Rentals.

What we offer:
Competitive wages

Employer paid Health and Dental plans
Tuition Reimbursement

RRSP matching

Employee Assistance Program

Company events

Great Team Environment

We are currently accepting resumes from **motivated and energetic **individuals who are looking for a challenging and rewarding career as a **Service Writer **at our Calmont Equipment branch - **Bobcat of Calgary**.

As a **Service Writer**, your primary responsibility is to manage the day-to-day administrative and clerical functions of the service department. As the first point of contact, you will represent the service department and the company to our customers. Some of the job duties include, but are not limited to:

- Greeting and assisting all customers that enter the service area.
- Engaging with customers and acting as liaison for the service department.
- Contacting customers when additional work is required ensuring that work is authorized.
- Following-up on status of repairs to ensure units will be ready when promised.
- Advising customers of the status of repairs and any delays when required.
- Working with service personnel to provide accurate quotes on costs of repairs.
- Providing work orders to Shop Foreman for scheduling.
- Reviewing all work orders to ensure all charges are fair, equitable, properly documented, and shop supplies are accounted for.
- Ensuring all work orders are closed in an expeditious manner within monthly and yearly timelines.
- Performing other duties as assigned.

JOB REQUIREMENTS

**DESIRED SKILLS AND EXPERIENCE**
- High School Diploma or GED.
- Minimum of 2 years Customer Service experience.
- 2 - 5 years prior Service Department technical experience or mechanical background preferred, however not required
- Energetic and friendly with excellent verbal and written communication skills.
- Self-starter with the ability to prioritize and organize workload in a fast paced environment.
- Excellent attention to detail with the drive to meet tight deadlines.
- Experience with CDK Software considered an asset.

**WHY YOU SHOULD APPLY**

If you are committed to **excellent customer service** and enjoy working in a** fast-paced environment**, then this may be the opportunity for you

We look forward to your resume

  • Service Writer

    6 hours ago

    Calgary, Canada POLAR MOBILITY RESEARCH LTD Full time

    **Service Writer Job Description** **OVERVIEW**: - Following direction of Service Supervisor/Manager and Branch/Division Manager. - Managing Customer Relations, answering phones in a polite, timely manner. - Manage maintain and schedule customer jobs. - Identify, evaluate and manage cost savings for office supplies. - Ensure compliance with company and...

  • Service Writer

    2 weeks ago

    Calgary, Canada Otis Excavating Full time

    **Otis Excavating**has an opening for an **in-shop Service Writer**in our heavy equipment shop **Duties** - Creating work orders - Parts ordering and inventory maintenance - Basic invoicing - Maintaining accurate records **What you bring** **-**Experience working with HCSS Equipment 360 program **-**Computer skills, including a working knowledge of...

  • Service Writer/Administrator

    4 days ago

    Calgary, Alberta, Canada Westvac Industrial Ltd. Full time

    Job Title: Service Writer / Administrator – Calgary, AlbertaWestvac Industrial Ltd. is seeking a Service Writer/Administrator to join our Calgary branch. In this role, you will serve as the key liaison between customers, our head office, and the service team—coordinating technician schedules, documenting service jobs, and ensuring seamless customer...

  • Service Writer

    4 days ago

    Calgary, Canada Fountain Tire Full time

    Overview: Put yourself in the driver’s seat and get some traction at **Fountain Tire Calgary (Northside)**. We are currently looking for a full time ** Service Writer**! As part of the front-line staff, the Service Writer is responsible for ensuring that all customers are provided with top-notch customer service. Your duties will include: - Sharing...

  • Service Writer

    2 weeks ago

    Calgary, Canada Radical Diesel Repair Full time

    **Job Overview** **Duties** - Greet customers promptly and professionally, determining their service needs. - Document customer concerns and vehicle issues accurately for the service team. - Provide detailed explanations of repair services, including necessary maintenance and potential upselling opportunities. - Collaborate with mechanics to ensure timely...

  • Service Writer, Crane Service

    6 days ago

    Calgary, Canada Kristian Electric Ltd Full time

    **Job description** Kristian Electric is a strong family business, founded in 1964, providing the best and most trusted service, parts, sales, and rentals of electric overhead cranes, welding equipment, hoists, and material handling equipment. Reaching across Alberta, Saskatchewan, and many other provinces, KEL leads the industry and continues to grow every...

  • Writer

    2 days ago

    Calgary, Canada Government of Alberta Full time

    **Job Information** Job Requisition ID: 71550 Ministry: Health Location: Edmonton or Calgary, Alberta Full or Part-Time: Full Time Hours of Work: 36.25 hours per week Permanent/Temporary: Temporary Salaried Scope: Open Competition Closing Date: June 26, 2025 Classification: Program Services 2 **Salary**: $2,345.14 to $3,076.28 bi-weekly ($61,208 -...

  • Service Writer

    2 days ago

    Calgary, Canada Brandell Diesel Inc Full time

    **Brandell Diesel Inc - BDI** Growing business looking to add to our already great team. 25,000 sq/ft shop filled with OEM and aftermarket tools, OEM softwares for advanced diagnostics, multiple lifts to help get the job done faster and safer, 4 overhead cranes, fabrication area. Close group that takes pride in the work that we do, and great team...

  • Technical Writer

    5 days ago

    Calgary, Canada Supreme International Full time

    Supreme International is a leading North American manufacturer of feed mixers for the dairy and livestock industry. For more than 75 years, our equipment has helped producers improve herd nutrition, operational efficiency, and overall farm productivity. Proudly headquartered in Alberta, Canada, we design, engineer, and build high-performance mixers known...

  • Service Writer

    1 week ago

    Calgary, Canada Calgary Peterbilt Full time

    We are currently looking to fill the role of Service Advisor for our Calgary location. This is a challenging career requiring experience in customer service, systems, and administration. Our industry is changing and developing quickly so this individual should be willing to develop their technical skills and embrace new systems and technology with...