Inside Sales Representative

6 days ago

Calgary, Canada Westech Industrial Ltd Full time

_With over 50 years of success as a leading provider of process control and instrumentation products, Westech Industrial Ltd. (Westech) is looking for an accomplished and inspired individual to join our growing Inside Sales team._
- Westech’s culture is guided by respect, transparency, collaboration, and direct feedback. We embrace inspired and motivated people that are looking to help our company improve and succeed. Your career with Westech will be unique. It can be something you can be proud of, not just the opportunity to be part of an exciting team, it is that you will be working to be the best and Westech will support you every step of the way._

**About the role**

This is a fast-paced job with many opportunities to learn and develop new skills; both hard and soft. Westech is a growing company with exclusive partnerships with many world class manufacturers and an enviable customer base.

**Duties and responsibilities**
- Provide technical advice to customer requests for instrumentation, valve and electrical challenges from Westech’ s list of exclusive or preferred vendors.
- Triage and manage urgent and non-urgent requests to meet unique customer needs.
- Build relationships through actions with end users, suppliers, and all other internal stakeholders to assist in the growth of future business.
- Continuously represent Westech in a professional and positive manner.
- Provide quotes as requested by Team Leader, Sales/Service Team Members and Customers.
- Enter sales orders into ERP upon receipt of Purchase Orders.
- Update Customer Relationship Management (CRM) tool on a regular basis.
- Act as the primary internal point of contact for Customers, collect info and direct internally as needed.
- Work together positively with all departments (Procurement, Shipping, Accounting) to ensure effective delivery of goods and services.
- Follow-up with Customers on the status of lower dollar value quotes from time-to-time

**Qualifications**
- Post-Secondary education is preferred.
- Minimum three years previous experience in a technical or related field.
- Previous inside sales with applied instrumentation or valve knowledge required.
- Working knowledge of Microsoft Office Suite, ERP’s and CRM’s.
- Excellent communication skills, both verbal and written.
- Displays a positive attitude, organizational skills, and attention to detail.
- Reliable and self-motivated.

Additional pay:

- Bonus pay

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- Paid time off
- Vision care

Schedule:

- 8 hour shift

**Experience**:

- Instrumentation or Valve: 2 years (preferred)
- Inside sales: 2 years (required)

**Language**:

- Fluent English (required)

Work Location: In person

Application deadline: 2024-10-26

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