Inside Sales Representative

2 weeks ago

Calgary, Canada Empire Barber Supplies Full time

**Inside Sales Representative**

**About Us**:
As Canada’s leading Barber Supplier, we’re on a mission to support our clients in the ongoing success of their businesses We provide a wide array of high-quality products and superior customer service to Barbershops and Salons across Canada. As a well-respected distributor by vendors and clients alike, we are committed to maintaining the high level of customer service that our clients have come to expect from us.

We are a passionate group that takes pride in what we do and are looking for like-minded individuals to join our team

**Position Overview**:
We have an exciting opportunity for an energetic, outgoing individual to join our team in Calgary as an Inside Sales Representative.

**Responsibilities**:

- Provide exceptional customer service, expertly explaining our products' features and benefits to help clients choose the products that are most beneficial for their business.
- Enhance client knowledge through consultative selling, promoting new products, and informing them about current promotions.
- Accurately and efficiently handle order entry and processing.
- Manage outbound and inbound sales calls to drive sales and maintain strong client relationships.
- Assist clients with product inquiries and provide solutions to their needs.
- Conduct market research to identify potential leads and opportunities for sales growth.
- Utilize our CRM software to track customer interactions, update information, and manage sales pipelines effectively.
- Provide technical sales support by explaining product features, benefits, and usage to clients.
- Communicate fluently in English; proficiency in French is a plus to cater to a diverse customer base.
- Undertake additional duties as needed.

**Qualifications**:

- Excellent customer service skills, with a track record of building and maintaining positive relationships with high-priority accounts and clients.
- Strong technical skills, with the ability to learn new computer systems quickly.
- Experience in order entry and sales calls.
- Fluency in the **French**and/or **Arabic**Language would be beneficial, but is not required

**How to Apply**:
Pay: $45,000.00-$55,000.00 per year

Additional pay:

- Commission pay

**Benefits**:

- Casual dress
- Company events
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site gym
- On-site parking
- Store discount
- Vision care

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Calgary, AB T2E 6K9: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- Customer service: 1 year (required)
- Inside sales: 1 year (required)

Work Location: In person

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