Inside Sales Representative

3 days ago

Calgary, Canada Unicon Concrete Specialties Ltd. Full time

Unicon is a leading construction product distributor in Western Canada. Proudly 100% Canadian, we are an employee powered organization with a reputation for providing the best possible products and service available in the industry. **Position Summary** The inside sales representative is a "customer-centric" individual who is responsible for cultivating, growing, and maintaining customer accounts through the combination of nurturing relationships, selling techniques, and asking probing questions. They will be responsible for the overall look of the showroom through merchandising, signage, and stocking. **Essential Duties & Responsibilities** - Utilize the five steps of a sale (Welcome, Determine Needs, Close the Sale, Suggest Add-On's and Thank and Invite Back). - Maintain a fully stocked and merchandised showroom by utilizing replenishment reports. - Communicate with customers in the showroom as well as over the phone. - Get out from behind the counter to assist customers. - Follow up with customer requests in a timely manner with accurate information. - Balance cash sales daily. - Ensure pending fulfillment orders are kept up to date - Request information or pricing for special order product, complete Unicon quote, and follow up with the customer in a timely fashion. - Work with all departments to ensure a smooth receipt of product for the customer. - Appropriately communicate brand identity and corporate position. - Drive house account sales through suggestive selling, promotion of current sale items, and asking open ended questions. - Provide excellent customer service as a loss prevention technique to prevent theft - Continually update product knowledge to assist customers at a high level and recommend appropriate solutions. - Other duties as necessary. - The above statements are intended to describe the general nature and level of work being performed by the person assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management, in its sole discretion, may assign further duties as it deems necessary._ **Job Requirements** - To perform this job successfully, an individual must be able to perform each essential duty to meet the high company standard. The requirements listed below are representative of the knowledge, skill, and/or ability required._ - Strong Computer skills. - Solid organization skills. - Ability to communicate and follow up in a timely matter. - Possess the ability to work as an individual and as a team. - Able to handle high call volume and walk in traffic during busy season. - Possess the ability to multi-task. **Job Types**: Full-time, Permanent Pay: $45,000.00-$50,000.00 per year **Benefits**: - Company events - Dental care - Extended health care - On-site parking - Paid time off Application question(s): - Do you have inside sales experience in the Construction Industry? - How many years of inside sales experience in the Construction Industry do you have? Work Location: In person

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