Spa Manager
1 week ago
**Job Summary**
**Duties**:
- Assist in all aspects of spa operations, including staffing, scheduling, and inventory management.
- Execute and implement spa policies and procedures to enhance customer satisfaction and operational efficiency.
- Manage client bookings and arrivals and ensure a seamless experience from arrival to departure.
- Monitor financial performance and assist in budgeting processes to meet business goals.
- Promote spa services through marketing initiatives and community engagement.
- Maintain cleanliness and organization of all treatment rooms, common areas, and equipment.
- Address customer inquiries, concerns, or complaints in a professional manner.
**Skills**:
- Strong leadership abilities with experience in team management.
- Excellent communication skills to interact effectively with clients and staff.
- Knowledge of spa services, treatments, and products is essential.
- Proficient in scheduling software and point-of-sale systems.
- Ability to multitask in a fast-paced environment while maintaining attention to detail.
- Strong organizational skills with a focus on operational efficiency.
- Customer-focused mindset with a commitment to delivering exceptional service.
Join our team as a Spa Manager where you can make a difference in the wellness journey of our clients while leading a dedicated team in a vibrant environment
Pay: $20.00-$25.00 per hour
Expected hours: 40 - 42 per week
Additional pay:
- Bonus pay
- Commission pay
- Overtime pay
- Tips
**Benefits**:
- Company events
- On-site parking
- Profit sharing
- Store discount
Flexible language requirement:
- French not required
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Mississauga, ON L5K 1P9: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Customer service: 3 years (preferred)
**Language**:
- English (required)
Work Location: In person
Expected start date: 2024-10-15
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