Spa Supervisor

3 days ago

Mississauga, Canada Hand & Stone Massage and Facial Spa Full time

**Benefits**:

- Bonus based on performance
- Employee discounts
- Opportunity for advancement
- Training & development

**Spa Associate and Spa Supervisor Job Opening**

Spa Associates/Supervisors are dynamic, dedicated and enthusiastic leaders that seek out team training opportunities, implement client service programs and establish efficient processes that empower the team to achieve an outstanding client experience.
**RREQUIREMENTS**:

- Provide excellent customer service to members and guests
- Ideal past experience would be working for a gym or other membership driven environment
- Welcome and greet members/guests upon arrival
- Answer phones, book appointments, sell memberships, gift cards, and upgrades
- Prepare treatment rooms for therapists when necessary
- Operating Laundry Machines, putting in linen to wash, dry and fold.
- Maintaining the spa and washrooms clean
- Follow proper office procedures/file maintenance
- Promote health/wellness benefits of massage therapy and skin care
- Maintain a professional and clean work environment and appearance
- Display a positive, energetic attitude
- Be a team player
- Possess Windows computer knowledge/skills
- Perform various other duties as assigned
- Be willing to take initiative in picking up new tasks around the office
- Ability to multitask
- Lead, coach, train and set expectations for a team of spa service professionals
- Demonstrate ability to balance coaching with discipline
- Deliver outstanding client experiences in spa services and retail operations
- Manage, coach and train team on selling spa services and products to reach or exceed financial goals
- Manage, coach and train team on cost management best practices
- Manage administrative tasks including but not limited to payroll, scheduling, inventory and reporting

**QUALIFICATIONS**
- Experience answering the phone/helping clients in-person
- Minimum 2 years experience in spa or hospitality management
- Excellent knowledge of spa services and retail operations
- Ability to meet or exceed sales goals
- Ability to meet or exceed cost of goods sold goals
- Strong desire to provide, train and deliver outstanding customer service
- Deep knowledge and understanding of spa services and product line with strong capacity to sell these to clients Ability to work flexible schedule including days / evenings / weekends / split shifts and holidays

**COMPANY BENEFITS**
- Hourly wage depending on previous experience
- Commissions and bonuses
- Flexible schedules
- Professional and safe work environment
- Employee discounts
- Training

Compensation: $18.00 - $22.00 per hour

Hand & Stone is dedicated to providing quality client-centered care. We understand that our clients receive the best client-centered care when our employees are well cared for in return. That's why It **Makes a Difference Who You Work For**

  • Spa Supervisor

    6 days ago

    Mississauga, Canada Be Relax Spa Full time

    **Healing through Touch** - Are you passionate about healing through touch to assist others in feeling their best? Do you want to make a difference in the lives of everyday people?_ **BE RELAX** is a Global International Spa located within airports around the world. We are a Paris born company looking to enhance our client's journey through massage therapy...

  • Spa Supervisor

    1 day ago

    Mississauga, Canada SKIN DESIRE STUDIO&SPA Full time

    For clients to have safe environment using best natural solution. The spa is ready, fully equipped and ready to hire a hard working professional massage therapist who can perform an exceptional spa Services - Provide excellent customer service to members and guests - Welcome and greet members/guests upon arrival - Answer phones, book appointments, sell...

  • Spa Assistant Manager

    6 days ago

    Mississauga, Canada Plaza Premium Lounge (Toronto ) Full time

    About the Company Hello! Welcome to Plaza Premium Group, we're people passionate about "Making Travel Better". We are a global company with team members from all walks of life, together we are #PPGFamily, together we are building a legacy. You don't need to be from this industry, you do need to be passionate. Our promise to you: - We will respect and value...

  • Spa Supervisor

    1 week ago

    Mississauga, Canada 221 DEGREES LASER CLINIC & SPA iNC. Full time

    Education: - Expérience: - **Education**: - Secondary (high) school graduation certificate - or equivalent experience - ** Work site environment**: - Air conditioned - Odours - ** Tasks**: - Schedule events, programs and activities - Assist clients/guests with special needs - Supervise, co-ordinate and schedule (and possibly review) activities of...

  • Spa Supervisor

    1 day ago

    Mississauga, Canada 221 DEGREES LASER CLINIC & SPA iNC. Full time

    Education: - Expérience: - **Education**: - Other trades certificate or diploma - ** Work site environment**: - Air conditioned - ** Work setting**: - Supervision - Esthetician's salon - ** Tasks**: - Schedule events, programs and activities - Schedule work - Arrange for maintenance and repair work - Assist clients/guests with special needs - Be the...

  • Hair Assistant

    1 day ago

    Mississauga, Canada NINO D'ARENA SALON & SPA Full time

    Hello! We are currently looking for a Junior Assistant here at Nino D'Arena Salon & Spa **Responsibilities**: - Assist stylists with various tasks, including shampooing, conditioning, and blow-drying hair - Prepare salon stations and ensure they are clean and sanitized for each client - Greet clients and provide excellent customer service throughout their...

  • Housekeeping Supervisor

    5 days ago

    Mississauga, Canada Shannex Full time

    Owned and operated by Shannex, The Glenerin Inn & Spa creates a memorable experience for its guests in the grandeur of its history and heritage by providing a distinctive level of hospitality from its caring and gracious staff. A place to relax and recharge, the casual elegance of the Inn is here for guests to celebrate all the precious moments in life with...

  • Housekeeping Supervisor

    5 days ago

    Mississauga, Canada Shannex Full time

    Owned and operated by Shannex, The Glenerin Inn & Spa creates a memorable experience for its guests in the grandeur of its history and heritage by providing a distinctive level of hospitality from its caring and gracious staff. A place to relax and recharge, the casual elegance of the Inn is here for guests to celebrate all the precious moments in life with...

  • Store Manager

    5 days ago

    Mississauga, Canada International Pool and Spa Centers Full time

    International Pool and Spa Centers is one of the largest distributors, retail, and service providers of hot tubs, swimming pools and recreational products in southern Ontario. We are currently looking for a Store Manager to join our dynamic and vibrant **Retail** team in our **Mississauga** location. If you are an energetic and ambitious individual looking...

  • Cook

    2 weeks ago

    Mississauga, Canada Shannex Full time

    Ow ned and operated by Shannex, the Glenerin Inn Hotel and Spa uniquely delivers modern resort amenities while preserving old-world charm. Nestled in the picturesque Sawmill Valley, and offering thirty unique guest rooms and suites, the Glenerin Inn is one of the premier wedding venues in Mississauga and is also an ideal location to host private parties,...