Medical Secretary

7 days ago

Toronto, Canada St. Michael's Hospital Full time

Unity Health Toronto, comprised of Providence Healthcare, St. Joseph’s Health Centre and St. Michael’s Hospital, works to advance the health of everyone in our urban communities and beyond. Our health network serves patients, residents and clients across the full spectrum of care, spanning primary care, secondary community care, tertiary and quaternary care services to post-acute through rehabilitation, palliative care and long-term care, while investing in world-class research and education. Join our team in our mission to continue to put patients and families at the centre of everything we do, in the role of Medical Secretary.

The Medical Secretary formally reports to the Clinical Leader Manager (CLM) while providing day-to-day clinical and administrative support to a physician, or group of physicians. The Medical Secretary coordinates daily activities of the physician’s office/clinic and ensures smooth functioning of the physician’s practice, while providing professional and caring service to the patients.

**DUTIES & RESPONSIBILITIES**:
Some combination of the following based on the priorities of the practice:

- Scheduling patient and physician appointments
- Answering, screening, and transferring phone calls
- Registering patient visits
- Preparing and distributing surgical documents as appropriate
- Setting up the lanes for the physician to help with patient flow.
- Help problem solve with physician any patient testing required.
- Maintaining patient confidentiality
- Creating and maintaining an efficient filing system for active, pending, and processed referrals
- Maintaining an updated database of appointments, diagnoses, and disposition decisions
- Creation and maintenance of patient files
- Attending meetings: taking and typing of meeting minutes
- Typing and providing assistance with the preparation of research documents, teaching materials for seminars/lectures, grant proposals/publications, and presentation materials
- Accurate handling and preparation of OHIP billing procedures
- Overseeing of accounts receivable and payable functions for physicians
- Providing basic office management and organization, maintaining an updated inventory or supplies and equipment
- Booking travel and hotel arrangements, meeting rooms, and catering as required
- Accurate transcription for correspondence for physician’s office could include dicta typing
- Other duties as assigned

**QUALIFICATIONS**:

- Graduate of a recognized Medical Administration Program, or Business Administration Degree
- Successful completion of a Medical Terminology Certificate required
- Relevant healthcare experience in the field of Ophthalmology preferred
- OHIP billing experience an asset
- Excellent interpersonal and communication skills, with an ability to clarify priorities amongst CLM and physician(s)
- Professional and consistent customer service skills

Flexible Hours. Early start time and late finish.

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