Clerk B

Under general supervision, the Clerk B — General services is responsible for providing clerical support to the Environmental Standards Division, including entering data into various program databases, typing reports, filing and archiving information, preparing various correspondences to customers, responding to calls and other related duties for a section of the Division as assigned. This position provides backup for other clerks, as required / assigned.

**As the **_Clerk B - Secretarial/General Services_**_ _**you will**:

- Provide admin clerical support for the on-site managers, supervisors and other staff.
- Responsible for performing daily data entry into various program databases.
- Update and maintain a variety of spreadsheets and databases.
- Answer customer inquiries and contact customers for missing or incorrect information and non-compliance with the by-law.
- Perform and assist with special projects and/or events.
- Fax and photocopy documents, letters, and memos in preparation for binding, distribution, filing and archiving, as required.
- Perform reception duties, deliver and pickup of mail, arrange for courier services, and prepare enforcement documents for service.
- Schedule participants and book boardrooms and resources for meetings using Microsoft Outlook and coordinate meeting requirements.
- Act as recording secretary during meetings, and prepare and distribute the agenda and minutes of the meetings in a timely manner.
- Prepare, type, format, and proofread letters, memos, reports, and other documents, ensuring accuracy within assigned deadlines.
- Create and issue various invoices for service. Reconcile external data to the appropriate general ledger and sub ledger accounts and balances.
- Compile and complete the ordering of goods and services, including the requesting and receiving in PeopleSoft.
- Complete work accurately and efficiently, and ensure that assigned deadlines are met.
- Provide coverage/assistance and training for various positions, as assigned/required.
- Other duties consistent with the classification, required/as assigned.

**Your education and qualifications include**:

- Completed High School Grade 12 / G.E.D. or an equivalent combination of training and experience.
- Demonstrated ability to type accurately at 40 wpm (net).
- Demonstrated ability to learn other databases and software programs, including PeopleSoft, TOKAY, T2 Flex and WHMS and adapt to new technology.
- Ability to set up letters, memos, reports in accordance with Departmental policies and procedures.
- Demonstrated ability to work under minimum supervision, and work well under pressure.
- Demonstrated ability to exercise sound judgment and decision making.
- Demonstrated ability to communicate effectively, both verbally and in writing.
- Demonstrated ability to work in an organized manner along with the ability to work independently, prioritizes tasks, and meets deadlines.
- Demonstrated ability to maintain accurate records and files.
- Demonstrated ability to input data accurately, focusing on details within assigned deadlines.
- Experience with a variety of standard office equipment (e.g. photocopier, fax, scanner, etc.) and general office procedures.
- Demonstrated ability to make arithmetic computations and perform accounting reconciliation.
- General knowledge of the Water and Waste Department’s functions relating to the duties of the position.
- Demonstrated ability to establish and maintain effective working relationships with employees at all levels of the organization, external contacts and the public, in accordance with the Respectful Workplace Standard, and work cooperatively in a team environment.
- Demonstrated ability to perform miscellaneous clerical tasks consistent with the classification, or junior classifications as required.

**Conditions of employment**:

- The successful applicant must maintain legal eligibility to work in Canada. If the successful applicant possesses a work permit, it is their responsibility to ensure the permit remains valid.