Front Desk Agent
5 days ago
**We are seeking a full-time Guest Service Agent.**Shifts will vary from 7 am to 11pm.** Looking for an experienced, dependable "Guest Service Agent" with fantastic customer service skills and attention to detail. You will be providing excellent first impressions to guests whilst ensuring highest level of guest service and following standards and procedures. With a combination of passion for the job and the right communication with other departments you have the ability and empowerment to make the guests experience more than memorable. A Guest Service Agent must have a positive and professional upbeat personality with a desire to deliver outstanding customer service to our guests and exceed guest expectations. Must have great communication skills and speak, read and understand English **Duties include**: - Always greet guests in a friendly, professional, and welcoming manner - Engage each guest as a unique individual and listen attentively to their requests - Perform check ins and check out of guests daily with accuracy - Listen to guest complaints/concerns and resolve issue in a professional and timely manner - Answer the telephone in a timely and professional manner - Responsible for a cash float throughout your shift and ensuring it balances correctly at end of shift - Anticipate and address guests service needs - Ensure billing is accurate and assist guest with billing queries - Provide local area information with accuracy and provide personal preferences to guest, including booking tours and activities for guest as required - Comply with Coast Canmore Hotel policies and procedures - Learn and adhere to all fire and emergency procedures - Other duties and tasks as assigned by Supervisor or Manager **Experience**: - Experience in Guest Services, with a strong knowledge of Bow Valley is preferred - Exceptional interpersonal skills to enhance the service standards throughout the operation **Preferred - If already in the country and can start immediately** Subsidized staff housing available. Health & Dental Benefits (After Probation) Gym & Pool Access
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Front Desk Agent
2 weeks ago
Canmore, Canada Canmore Downtown Hostel Ltd. Full timeFront Desk Agent **Duties**: - Greet and welcome guests in a friendly and professional manner - Check-in and check-out guests efficiently - Provide information about hotel facilities, services, and local attractions - Answer phone calls and respond to guest inquiries - Handle guest complaints and resolve issues promptly - Process payments and maintain...
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Front Desk Agent
2 weeks ago
Canmore, Canada Canmore Downtown Hostel Ltd. Full timeFront Desk Agent There is no staff accommodation available with this position. We are seeking a dedicated and enthusiastic Front Desk Agent to join our team. You will play a pivotal role in ensuring the smooth operation of our hostel and providing exceptional experiences for our guests. **Duties**: - Greet and welcome guests as they arrive at the front...
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Front Desk Agent
2 weeks ago
Canmore, Canada Canmore Downtown Hostel Ltd. Full timeFront Desk Agent Start date: December 10th STAFF ACCOMMODATION AVAILABLE We are seeking a dedicated and enthusiastic Hostel Supervisor to join our team. As a hostel supervisor you will play a pivotal role in ensuring the smooth operation of our hostel and providing exceptional experiences for our guests. **Duties**: - Greet and welcome guests as they...
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Front Desk Agent
2 weeks ago
Canmore, Canada Banff Gate Mountain Resort Full timeWe are currently seeking to fill two positions in our Front Desk department. **Benefits** - STAFF ACCOMMODATION is currently available and free of charge. - Extended health care benefits after the initial probation period (dental & vision care, prescription drugs) - Free access to our spa and recreation facility on site (pool, indoor & outdoor hot tubs,...
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Front Desk Agent
2 weeks ago
Canmore, Canada Blackstone Mountain Lodge Full time**Job Summary** **Responsibilities** - Greet and assist clients and visitors in a friendly and professional manner. - Perform clerical duties including filing, data entry, and maintaining organized records. - Utilize QuickBooks for billing and invoicing as necessary. - Schedule appointments and manage calendars for staff members. - Maintain a clean and...
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Front Desk Agent
7 days ago
Canmore, Canada Spring Creek, Canmore Full timeFront Desk Agents make reservations for guests and accurately process payments for stays at the hotel. Upon guests’ arrival, GSAs warmly greet and welcome guests, complete the registration process, and answer any questions they may have about the hotel, their stay, and the area. **REQUIREMENTS** This position requires individuals to have excellent...
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Front Desk Agent
22 hours ago
Canmore, Canada Blackstone Mountain Lodge by CLIQUE Full timeFront Desk Agents are responsible for providing outstanding service to all our guests throughout their entire stay. **Job duties of this position include**: - Greeting customers with a warm and engaging smile. - Completes the registration, check-in, and check-out procedures, ensuring all guest information is accurate and up to date. - Computes bills and...
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Front Desk Supervisor
5 days ago
Canmore, Canada Blackstone Mountain Lodge Full timeThe Front Desk Supervisor is responsible for supervising the Front Desk team including Front Desk Agents, and Night Auditors. In this role you will provide leadership, direction, and guidance to the team, ensuring the guests receive the highest level of service. **Job Duties and Responsibilities**: - Supervises, trains, and manages performance of front...
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Front Desk Agent
1 day ago
Canmore, Canada Banff Caribou Properties Ltd. Full timeBCP offers a friendly place to work in the heart of Canmore. We have jobs for people who love nature and adventure. You will be part of a team that cares about good service and teamwork. Why Work With Us? **Employee Housing**: We offer housing to help you settle in. **Career Growth**: Learn new skills and move up in your job. **Great Team**: Work with people...
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Hotel Front Desk Agent
5 days ago
Canmore, Canada Falcon Crest Lodge Full time**Job Summary** **Responsibilities** - Greet and welcome guests upon arrival with a warm and friendly demeanor. - Manage check-in and check-out processes efficiently, ensuring accuracy in guest information. - Handle guest inquiries and provide information about hotel services, amenities, and local attractions. - Operate phone systems to answer calls...