Security Dispatcher

3 days ago

Toronto, Canada Securiguard Full time

Are you an experienced scheduler/dispatcher looking for a reputable, stable company with supportive management who will value what you bring to the organization? Join our team, Securiguard is seeking a **Dispatcher / Scheduler **to help support the operations in the GTA (Greater Toronto Area).

Job Description: As a **Dispatcher / Scheduler**, you will be responsible for logging information, dispatching, and Scheduling staff, accordingly, conducting various audits and ensuring that security patrol duties are completed.

**What you would do**:

- Schedules employees 2 weeks in advance
- Provides exceptional customer service to all clients, guards, prospective clients and Securiguard representatives.
- Manages and organizes scheduling and dispatching guards for all sites.
- Liaison with the Operations Mangers & Recruiters on the operational needs on a daily basis
- Ensures all site-specific requirements are met before guards are mobilized to site, i.e. security licenses, driver licenses, drug.
- Works closely with the Operations Manager, Resource Deployment to provide additional support whenever needed
- Coordinates with guards according to availability, suitability, and preference.
- Controls and manages NBOT and BOT for each pay period.

**What You Bring**
- Valid Security Guard License
- Minimum of 6 months experience as a scheduler / dispatcher is an asset
- Ability to communicate well and be understood
- Ability to handle stressful situations and high volumes of calls
- Must be reliable, of sound character and a team-player
- Must be proficient with Microsoft office and excel
- Must be able to MULTITASK in a FAST-PACED environment.

**Who we are**:
At Securiguard we believe in living and acting by our values: R.E.A.C.H.

**Respect - Empathy - Accountability - Courtesy &
- Honesty**

We're in the business of making people feel safe. We have proven expertise in deploying security and safety personnel in a variety of industries including Corporate, Retail, Property Management, Industrial, Aviation, Marine, Government, Educational, and Industrial/Resource Projects, and have the largest and highest accredited K-9 detection and screening division in Canada.

With the ability to service clients across Canada including major centers, small towns, and remote locations by air, land, or sea, our team of 4000+ strong security and safety professionals provide people with a feeling of safety by offering a comprehensive selection of security services and solutions.

We believe that diversity enables the company to grow towards a better future. By creating an environment which is inclusive and provides equal opportunity for all, ideas are generated which help to solve the problems of a changing and increasingly complex world. Our mission, vision, and values enabled us to be the 2021 winners of Canada's Most Admired Corporate Culture and a finalist of the 2021 Canadian HR Awards' Excellence in Diversity & Inclusion category.

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