Security Dispatcher

2 weeks ago

Toronto, Canada Paladin Security Full time

Security Dispatcher - 1 Queen St East - Full-Time
**Site Description**: One Queen Street East is a unique 503,000-square-foot complex that harmoniously blends Toronto’s storied past with cutting-edge design. This remarkable property consists of two distinct buildings, seamlessly connected by a five-story glass atrium.

**Position**:Security Dispatcher

**Site**:One Queen Street East, Toronto
**Status**:Full Time

**Hours**: Continental Nights 1900-0700
**Pay Rate**:$19.89/hr

**Internal Posting**:Oct 2, 2025
**Internal Closing**:Oct 9, 2025
**External Closing**:Oct 16, 2025

**Highlights**:

- Leverage your in-depth security knowledge to lead and manage the security team, effectively assigning tasks and ensuring their efficient execution
- Proactively identify areas for improvement in security processes and implement necessary changes
- Conduct proactive and highly visible patrols of assigned areas to maintain a safe and secure environment for all
- Comprehensive knowledge of the Trespass to Property Act (TPA) and Arrest without warrant (S494)

**Job Duties and Responsibilities**:

- Demonstrate a proven track record of conducting and reviewing audits for radios, cameras, inventory, and keys to maintain a secure environment
- Prioritize outstanding customer service by providing exceptional support to tenants, guests, and visitors
- Oversee the efficient review, update, and closure of reports, ensuring all documentation is accurate and up to date
- Diplomatically enforce property standards while maintaining peace and security
- Effectively monitor CCTV surveillance systems, promptly identifying and responding to any suspicious or unauthorized activities
- Maintain exceptional observational awareness and attention to detail, proactively identifying and addressing potential security threats
- Foster a positive and collaborative work environment by utilizing your strong interpersonal skills and emotional intelligence
- Ensure you hold all necessary certifications and training required for security roles

**Technical Requirements**:

- Expertise in daily report writing (DAR) and incident report writing using Perspective Application
- Thorough knowledge of fire safety plans and emergency evacuation procedures;
- Authorized to work in Canada legally

**Security System Knowledge**:

- Access control systems: CCURE 9000 Monitoring Station, Habtech, and CCURE 9000 Administration Station
- CCTV monitoring: Indigo Vision Control Center
- Key control systems: Keypro 3 & Keytrak
- Elevator Management Systems: EMS Panorama 2.0, OTIS
- Critical event management: MIR3
- Work order generation: Angus Work Order
- Fire alarm systems: Knowledge to put buildings on & off global bypass, sprinkler bypass & node bypass (Simplex Fire System)
- Parking E-hub System: Thorough understanding of the system's operation

**Site Specific Duties**:

- Inform supervisors about any issues that might affect security services or staff performance
- Proactively suggest improvements to supervisors

**Why choose Paladin?**
- Opportunities for training and professional development
- Competitive salary and benefits package
- Free Uniforms
- Security license reimbursement
- Dry cleaning & hemming/tailoring allowance
- Work today, get paid today—daily pay available

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