Body Shop Customer Service Representative
2 days ago
**Bytek Volkswagen** is looking for a Body Shop Customer Service Representative to join our team Our dealership is committed to providing customers and team members with a rewarding and enjoyable experience. Our environment, opportunities, and processes are designed to ensure complete satisfaction.
We have a fun and exciting working environment where you will be able to strengthen your current skills and gain new ones
**Duties**:
- Coordinating repair needs for customers. (Repair Appointments/Rentals etc.)
- Opening work orders.
- Communicating, informing and updating customers and insurance companies throughout the repair process.
- Update management software (Mitchell, Audatex and Body Shop Connect) with notes when needed.
- Completing all components of administrative support to the Collision Repair Facility Team.
- Manage the confirmation and reservation of all rental vehicles & towing requests.
- Ensure all assignments have been followed up and appointments confirmed with customers.
- Monitor and manage Accounts Receivable, Investigate & resolve payment discrepancies.
- Post sublet invoices.
- Post Body Shop payment Cheques.
- Any other tasks as requested by Department Manager.
**What we offer**:
- Company benefits
- Reasonable work schedule
- A fun work environment
- Stable hours and income with a well-known family run dealership group
- Continuous on-job training
- Ability for job growth within the dealership
**Job Types**: Full-time, Permanent
**Benefits**:
- Dental care
- Disability insurance
- Extended health care
- Flexible schedule
- On-site parking
- Paid time off
- Store discount
- Vision care
Schedule:
- Day shift
- Monday to Friday
- No weekends
**Experience**:
- manual transmission: 1 year (preferred)
Licence/Certification:
- Driving Licence (required)
Work Location: In person
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