Body Shop Customer Service Representative

2 weeks ago

Ottawa, Canada Carling Motors Full time

**Carling Motors** is looking for a Body Shop Customer Service Representative to join our team Our dealership is committed to providing customers and team members with a rewarding and enjoyable experience. Our environment, opportunities, and processes are designed to ensure complete satisfaction.

At Carling Motors, we pride ourselves on providing exceptional service and top-quality vehicles to our customers. We have been serving the Ottawa area for over 60 years and are dedicated to ensuring that each customer's experience exceeds expectations. We have a fun and exciting working environment where you will be able to strengthen your current skills and gain new ones

**Job duties**:

- Coordinating repair needs for customers. (Repair Appointments/Rentals etc.)
- Opening work orders.
- Communicating, informing and updating customers and insurance companies throughout the repair process.
- Update management software (Mitchell, Audatex and Body Shop Connect) with notes when needed.
- Completing all components of administrative support to the Collision Repair Facility Team.
- Manage the confirmation and reservation of all rental vehicles & towing requests.
- Ensure all assignments have been followed up and appointments confirmed with customers.
- Post sublet invoices..
- Any other tasks as requested by Department Manager.

**Qualifications**:

- Previous experience in a customer service role, preferably in the automotive industry
- Excellent communication and interpersonal skills
- Strong attention to detail and the ability to multitask in a fast-paced environment
- Knowledge of automotive repair processes and terminology is a plus
- Proficiency in computer software, including MS Office and dealership management systems
- A positive attitude and a commitment to delivering exceptional customer service

**What we offer**:

- Company benefits
- Reasonable work schedule
- A fun work environment
- Stable hours and income with a well-known family-run dealership group
- Continuous on-job training
- Ability for job growth within the dealership

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- On-site parking
- Paid time off
- Store discount
- Vision care

Flexible language requirement:

- French not required

**Education**:

- Secondary School (preferred)

**Experience**:

- Call center: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person

  • Body Shop Customer Service Representative

    1 week ago

    Ottawa, ON KA C, Canada Carling Motors Mazda & Volvo Full time

    Carling Motors is looking for a Body Shop Customer Service Representative to join our team Our dealership is committed to providing customers and team members with a rewarding and enjoyable experience. Our environment, opportunities, and processes are designed to ensure complete satisfaction.At Carling Motors, we pride ourselves on providing exceptional...

  • Csr (Customer Service Representative)

    7 days ago

    Ottawa, Canada CHC Paint & Body Shop Supplies Full time

    **About us** CHC Paint & Body Shop Supplies is a growing business in the Ontario market. We are professional, agile, innovative, and our goal is to Here we believe that you will grow with the company. We will provide you with the training and tools you need to become the best version of yourself as it fits with the CHC culture and mold. We’re only...

  • Csr (Customer Service Representative)

    7 days ago

    Ottawa, Canada CHC Paint & Body Shop Supplies Full time

    **About us** CHC Paint & Body Shop Supplies is a small business in Woodbridge, ON L4L 4Y4. We are professional, agile, innovative, and our goal is to Here we believe that you will grow with the company. We will provide you with the training and tools you need to become the best version of yourself as it fits with the CHC culture and mold. We’re only...

  • Part-Time Team Lead

    2 weeks ago

    Ottawa, Canada The Body Shop Full time

    Select how often (in days) to receive an alert:When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good – that’s us. Over 40 years later, we’re proud to be pioneering cruelty-free beauty every step of the way. We’re the original ethical beauty brand. We’ve got a thing for empowering people and enriching our...

  • Body Shop Helper

    3 days ago

    Ottawa, ON KG Z, Canada Volkswagen Full time

    Bytek Volkswagen is looking to hire a Body Shop Helper to join our team This is the perfect opportunity to begin your career in the dealership world or to continue to develop your skills. We are looking for someone who can ensure an excellent customer experience from arrival to departure at the dealership. If that sounds like you, keep reading belowWhat We...

  • Assistant Store Manager

    2 weeks ago

    Ottawa, Canada The Body Shop International Limited Full time

    **Job Types**: Full/Part Time: Full-Time **Contract Type**: Regular/Permanent **Hours per week**: Up to 40 **The body shop** When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good - that’s us. Over 40 years later, we’re proud to be pioneering cruelty-free beauty every step of the way. We’re the original...

  • Part-Time Team Lead

    4 days ago

    Ottawa, Canada The Body Shop International Limited Full time

    The Body Shop When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good – that’s us. Over 40 years later, we’re proud to be pioneering cruelty‑free beauty every step of the way. We’re the original ethical beauty brand. We’ve got a thing for empowering people and enriching our planet. We’re all about...

  • Customer Service Representative

    4 days ago

    Ottawa, Canada Assured Automotive Full time

    Customer Service Representative - Auto Body 2 days ago – Be among the first 25 applicants. Company: Assured Automotive At Assured Auto, we have been providing quality workmanship on every collision repair for over 30 years. As part of The Boyd Group, we have numerous locations throughout Western and Central Canada. We provide the knowledge and equipment...

  • Auto Body Technician

    5 days ago

    Ottawa, Canada K&R Auto Body Shop Full time

    Auto Body Technician Job Description We are seeking an experienced Auto Body Technician to join our team. As an Auto Body Technician, you will be responsible for repairing and restoring damaged vehicles to their original condition. **Responsibilities**: - Repair and replace damaged body parts, including bumpers, fenders, hoods, doors, and more - Perform...

  • Body Shop Helper

    2 weeks ago

    Ottawa, Canada Bytek Automobiles Inc Full time

    **Bytek Automobiles Inc. is currently looking to fill a full-time Body Shop Helper position.** The general help position includes detailing vehicles, assisting techs in the shop, cleaning the shop, and any other duties requested by the manager. No experience is required. Driving manual transmission is a must. Must present a clean driving abstract, be...