Operations & Administrative Coordinator - Short-term Rentals

2 weeks ago

Calgary, Canada KYAN Properties Full time

KYAN Properties is a top 5 short-term rental management company in Western Canada specializing in high-quality guest experiences across multiple properties. We're passionate about hospitality, operational efficiency, and creating memorable stays for our guests. As we continue to grow, we’re looking for a reliable and detail-oriented **Operations & Administrative Coordinator** to join our team.

**Job Summary**:
The Operations & Administrative Coordinator is the backbone of our day-to-day operations. This role is responsible for coordinating cleaning teams, ensuring properties are ready for guests, handling guest-related administrative tasks, and supporting the broader team with office duties.

**Key Responsibilities**:
**Cleaning Coordination & Scheduling**:

- Schedule, assign, and follow up with cleaning teams for turnover services
- Ensure quality control and readiness of units before guest check-ins
- Manage and update cleaning calendars and vendor availability
- Track and order supplies as needed
- Execute contracts, organize administrative documents, and general oversight of day to day operations.

**Administrative Support**:

- Maintain property checklists, logs, and operational documents
- Assist with invoice tracking, expense reports, and vendor communications
- Organize digital files and internal documentation
- Oversee cleaning software, hire cleaning companies, property inspections

**Office & General Duties**:

- Support the leadership team with day-to-day admin tasks
- Help onboard new cleaners or staff with relevant SOPs
- Light support in guest messaging during peak hours (as needed)

**Qualifications**:

- Strong organizational and time-management skills
- Experience in hospitality, property management, or operations preferred
- Proficient with Google Workspace (Docs, Sheets) and basic scheduling tools
- Excellent communication skills—both written and verbal
- Problem-solving mindset with an ability to work independently
- Must be flexible and adaptable to a fast-paced, growing environment

**What We Offer**:

- Competitive hourly wage based on experience
- Opportunity to grow within a rapidly expanding company
- Dynamic, team-oriented workplace
- Work in a growing segment of the hospitality industry

**Schedule**:
Full-time, typically Monday to Friday, with occasional weekend or after-hours coordination as needed.

**How to Apply**:
Please submit your resume and a brief cover letter explaining why you're a great fit for this role. We look forward to hearing from you

Pay: From $20.00 per hour

Expected hours: 40 per week

Ability to commute/relocate:

- Calgary, AB T3C 0K3: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Language**:

- English (required)

Work Location: In person

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