Case Manager, Women’s Transitional Second Stage Housing

For over 40 years, the Cowichan Women Against Violence Society (CWAVS) has been a trusted leader in advancing safety, equity, and social justice. As a growing organization with multiple locations and innovative programs, we provide life-changing support to women, children, and families in the Cowichan Valley. **Why Join Us?** - **Make a Difference**: Join a passionate team supporting women and children in their healing journeys after experiencing violence and trauma. - **Be Part of Kwi Lelum - Rise House**: Kwi Lelum means "Rise House," a Second Stage transitional housing program offering supportive, culturally respectful housing to women and children building stability and independence. - **Lead with Purpose**: Support clients through trauma recovery while fostering a nurturing and safe community environment. - **Enjoy Comprehensive Benefits**: This position includes extended health and dental coverage, RRSP employer contributions, a self-care hour, and more after a three-month probationary period. - **Grow Professionally**: Work in a dynamic environment that values teamwork, resilience, feminist principles, and continuous learning. **About the Role** The Case Manager, Women’s Second Stage (Kwi Lelum - Rise House), supports clients in rebuilding their lives through client-centered, trauma-informed, and culturally safe approaches. This role ensures that clients are supported in achieving their goals and developing life skills that lead to long-term housing stability. The Case Manager works closely with the Second Stage Program Manager and collaborates with a broader support team to promote healing, empowerment, and wraparound care. **Key Responsibilities** **Team Engagement** - Promote feminist, trauma-informed, and inclusive practices. - Foster an equitable, diverse, and respectful workplace. - Collaborate with team members to support programming as needed. - Contribute to a healthy and positive team environment. **Client Services - Initial Contact & Support** - Assess program suitability for prospective clients. - Share safety planning resources and program information. - Support with client intake and move-in coordination. **Client Services - Ongoing Support & Case Management** - Provide emotional support using trauma-informed approaches. - Work with clients one-on-one and in groups to set goals and build life skills. - Deliver workshops and group activities that support independence and healing. - Facilitate referrals and access to community supports. - Support community living and address concerns through regular meetings with residents. **Administrative & Facility Responsibilities** - Maintain accurate and timely client documentation in accordance with CWAVS policies. - Contribute to a safe working and living environment by following CWAVS health and safety procedures. **What You Bring** **Essential Qualifications**: - Diploma or higher in social services, counselling, or a related field; or equivalent experience. - Minimum of 2 years of relevant experience. - Knowledge of trauma-informed and anti-violence practices. - Experience working with women and children who have experienced violence. - Strong de-escalation, conflict resolution, and mediation skills. - Knowledge of local community resources is an asset. **Skills & Abilities**: - Strong interpersonal and communication skills. - Ability to work collaboratively in high-pressure situations. - Strong documentation and organizational abilities. - Experience facilitating groups and working with community partners. - Commitment to client-centered, respectful, and non-judgmental support. - Ability to engage with traumatic content in a resilient and sustainable way. - Cultural humility and the ability to build relationships across diverse communities. **Other Requirements**: - Current First Aid Certificate. - Satisfactory Vulnerable Sector Criminal Record Check. **Hiring Preference & Commitment to Reconciliation** **How to Apply** To apply, send your cover letter and resume to: **Human Resources**  **Subject Line**: [Your Name] - Application for Case Manager, Women’s Second Stage (Wednesday-Saturday) **Application Deadline**: Open until filled. We thank all applicants for their interest—only those shortlisted will be contacted. **Cowichan Women Against Violence Society | 246 Evans Street, Duncan, BC** **Registered Charity #118878339RR0001** **Job Type**: Permanent Pay: $30.00-$32.00 per hour Expected hours: 32 per week **Benefits**: - Dental care - Employee assistance program - Extended health care - Mileage reimbursement - On-site parking - Paid time off - Vision care Work Location: In person