Ductless Sales Administrator

1 week ago

Burnaby, Canada Refrigerative Supply Limited Full time

**RSL’S story**:
**_RSL Mission_**
Our purpose is to provide the highest quality HVAC and Refrigeration experience in Canada.
**_RSL Vision_**
To be the environment that inspires excellence and trust within our community.
**_RSL Values_**
Gracious, Collaborative, Courageous, Innovative, Community Focused, and Exceptional Experience

**Scope of the position**:
**_ Duties & Responsibilities_**
- Work with marketing to maintain customer pricing libraries in P21, including customer special net pricing, job contracts, residential dealer net pricing.
- Produce and update dealer brand (Daikin Ductless, VRV life & Samsung) price pages in collaboration with Product Manager.
- Assist with dealer on-boarding
- Work with marketing to administer supplier programs and funds for dealers
- Assist customers and sales staff with registering equipment
- Update products registered incorrectly by customer
- Work with marketing to maintain budget for co-op funds
- Work with sales staff to ensure paperwork correct for co-op requests
- Administer and maintain technical support ticketing system. This may include creating forms and documenting procedures.
- Assist technical services with DOA (warranty) and general warranty claims
- Track and review status on warranty
- Collaborate with multiple parties to organize training
- Upload training attendees to Samsung and Daikin portal
- Create and maintain a “grantable” product list
- Work with Product manager to get grantable products on eligibility list
- Assist with sales reporting as needed.
- Update P21 sales rep IDs on dealer accounts.
- Assist Product Managers with organizing factory tours and customer trips in collaboration with marketing.
- Collaborate with Residential HVAC Sales Support team (Donna-Lee).
- Document processes and look provide feedback on those processes
- Other duties as required.

**_
Skills & Qualifications_**
- Capable of following written instructions and documented procedures.
- Understands basic inventory, warehousing, and stocking procedures.
- Accuracy and attention to detail.
- Basic computer / keyboarding skills.
- Proficiency in Microsoft Excel is an asset.
- Problem-solving and analytical ability.
- Motivated self-starter, comfortable in a fast-paced environment.
- Demonstrated integrity and ethical standards.
- Professional demeanour.
- Excellent listening and communication skills.
- Judgment and decision-making ability.
- Team player who works productively with a wide range of people.
- Superior organizational skills.
- Experience in an administrative role.

**What we offer**:
It's not all about work. That's why we support and recognize our team members with a range of benefits:

- RSL is an entrepreneurial company - we don't micromanage
- Embark on a continuous development journey. You have access to $3,500 annually to invest in your professional growth.
- 3 weeks vacation
- 3 personal obligation days
- Wellness Account
- Stay healthy with our rich benefits package
- Protect your future with our Pension plan
- Access a 24/7 Employee Assistance Program.

Refrigerative Supply Limited is an equal-opportunity employer. We prohibit discrimination based on age, color, disability, national origin, race, religion, sex, sexual orientation, and any other legally protected class in accordance with applicable federal, provincial, and local laws. We are also committed to creating and maintaining an inclusive and accessible workplace. We would like to thank all applicants for their interest; however, only those selected will be contacted.

  • Ductless Sales Administrator

    7 days ago

    Burnaby, Canada Refrigerative Supply Limited Full time

    **RSL’S story**: **_ RSL Mission_** Our purpose is to provide the highest quality HVAC and Refrigeration experience in Canada. **_RSL Vision_** To be the environment that inspires excellence and trust within our community. **_RSL Values_** Gracious, Collaborative, Courageous, Innovative, Community Focused, and Exceptional Experience **Scope of the...

  • Sales Administrator

    7 days ago

    Burnaby, Canada Five Star Building Services Full time

    Five Star is growing! We are currently seeking a dynamic Sales Administrator to join our team. As the Sales Administrator, you will be the backbone of our sales efforts. Your primary responsibility will be to provide unwavering support to our sales team, ensuring they have the resources and assistance needed to close deals and generate revenue. This role...

  • Sales Administrator

    3 days ago

    Burnaby, Canada Five Star Building Services Full time

    Five Star is growing! We are currently seeking a dynamic Sales Administrator to join our team. This position is part-time requiring 30 hours a week, with the potential of moving to full-time. As the Sales Administrator, you will be the backbone of our sales efforts. Your primary responsibility will be to provide unwavering support to our sales team,...

  • Office Administrator

    3 days ago

    Burnaby, Canada Westpoint Sales Inc. Full time

    **Office Administrator** How would you like to work in a professional yet relaxed workplace performing multiple functions that will keep your mind and body engaged? The job is multi-faceted with the responsibilities increasing as your experience grows. The focus of the job will be to help the accounting department with data entry & the customer service &...

  • Sales Administrator

    2 weeks ago

    Burnaby, Canada Five Star Building Services Full time

    Five Star is growing! We are currently seeking a dynamic Sales Administrator to join our team. This position is part-time requiring only 30-32 hours a week. As the Sales Administrator, you will be the backbone of our sales efforts. Your primary responsibility will be to provide unwavering support to our sales team, ensuring they have the resources and...

  • Sales Administrator

    2 weeks ago

    Burnaby, Canada Netdigix Systems Inc Full time

    Sales Administrator Department: Sales Reports to: CEO Job Type: Part-time (12–20 hours/week) Schedule: Flexible, within Monday–Friday 9am–5pm business hours. Location: In-person role at our Burnaby, BC office; candidates must be available to work on-site during regular business hours Pay: $21–$25 per hour. About Netdigix Systems Netdigix Systems...

  • Sales Administrator

    1 week ago

    Burnaby, British Columbia, Canada Netdigix Systems Inc Full time $40,000 - $60,000 per year

    OverviewThe sales administrator role provides clerical and communication support for the sales and customer service areas of our business. This is an entry level position designed to familiarize you with our business. It is a dynamic position involving sales, customer service, and marketing. Success in this important full-time role will help us be more...

  • Sales Administrator

    1 week ago

    Burnaby, Canada Motion LP Full time

    **Consider joining us as a Sales Administrator if**: You have worked in customer service or in an office environment, responding to competing demands and prioritizing tasks. You have high attention to detail, strong organizational skills, and a willingness to help wherever and whenever you are needed. You can foster relationships with colleagues,...

  • Sales & Operations Administrator (Hybrid)

    1 week ago

    Burnaby, Canada Kardium Inc. Full time

    Your opportunity By joining the Kardium team, you can help make a difference in the lives of millions around the world. We have developed a ground-breaking medical device for the diagnosis and treatment of the most common heart rhythm disorder, atrial fibrillation - which can cause stroke, heart failure, and other heart-related complications. Kardium’s...

  • Intern - Sales or Administrator

    5 days ago

    Burnaby, Canada CoBees Enterprise Ltd Full time

    We are one of the fastest growing liquor distributors across Canada seeking enthusiastic and motivated individuals to join our team as Sales or Administrator Interns. As an intern, you will have the opportunity to gain exposure to both sales and the logistics behind it within the world of Canadian liquor distribution. You will also have a chance to work with...