Current jobs related to Front Desk Agent - Calgary - Super 8

  • Front Desk Agent

    6 days ago

    Calgary, Canada Days Inn Calgary NW Full time

    The Front Desk Agent is the first point of contact for guests, ensuring a seamless check-in and check-out process while providing exceptional customer service. **Key Responsibilities**: - Greet and assist guests with check-in, check-out, and inquiries. - Manage reservations, updates, and special requests using the hotel’s property management system. -...

  • Front Desk Agent

    1 week ago

    Calgary, Canada Holiday Inn Express Airport Calgary Full time

    We are currently looking for a Front Desk Agent to join our team. As a Front Desk Agent, you’ll be responsible for providing the highest level of service possible in an efficient, courteous and professional manner. **Responsibilities**: Key responsibilities of a Front Desk Agent include: - Checking guests in and out of the hotel in a efficient, courteous...

  • Hotel Front Desk Agent

    10 hours ago

    Calgary, Canada Hyatt Place Calgary Airport Full time

    We are looking for a Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Reporting to the Front Office Manager the Hotel Front Desk Agent will be required to provide exceptional customer service at all times, perform basic front desk duties such as answering hotel phone and completing check in and...

  • Front Desk Agent

    2 weeks ago

    Calgary, Canada Pomeroy Lodging LP Full time

    **We are looking for a Front Desk Agent to join our team at the Westin Calgary Airport!** - Are you a personable individual with a knack for problem-solving and organization? This is the perfect job for you!_ As a Front Desk Agent, you have the authority to exceed guest expectations and create a lasting positive impression on each guest. Your role is very...

  • Front Desk Agent

    7 days ago

    Calgary, Canada Pomeroy Lodging LP Full time

    **We are looking for a Front Desk Agent to join our team at the Westin Calgary Airport!** - Are you a personable individual with a knack for problem-solving and organization? This is the perfect job for you!_ As a Front Desk Agent, you have the authority to exceed guest expectations and create a lasting positive impression on each guest. Your role is very...

  • Front Desk Agent

    2 weeks ago

    Calgary, Canada Pomeroy Lodging LP Full time

    **We are looking for a Front Desk Agent to join our team at the Westin Calgary Airport!** - Are you a personable individual with a knack for problem-solving and organization? This is the perfect job for you!_ As a Front Desk Agent, you have the authority to exceed guest expectations and create a lasting positive impression on each guest. Your role is very...

  • Front Desk Agent

    6 days ago

    Calgary, Alberta, Canada Pomeroy Lodging Full time

    We are looking for a Front Desk Agent to join our team at the Westin Calgary AirportAre you a personable individual with a knack for problem-solving and organization? This is the perfect job for youJob DescriptionAs a Front Desk Agent, you have the authority to exceed guest expectations and create a lasting positive impression on each guest. Your role is...

  • Front Desk Agent

    6 days ago

    Calgary, Canada Centurion Asset Management Full time

    **Who We Are** Centurion Asset Management Inc. is a recognized leader in the Investment and Property Management industries. Providing quality investments and housing for all its clients, our experienced team comprised of more than 350 Employees is a core component of Centurion’s success since 2003. Centurion Apartment Real Estate Investment Trust...

  • Front Desk Agent

    2 weeks ago

    Calgary, Canada The Best Western Premier Calgary Plaza Hotel & Conference Centre Full time

    **Welcome to the Premier Life. At Best Western, we are committed to providing exceptional service and quality to our guests. Through our Values for Excellence, we are committed to providing exceptional guest experiences and achieving excellent results through our employees. We are currently recruiting, and we want you to join us!** The Front Desk Agent will...

  • Front Desk Agent

    1 week ago

    Calgary, Canada Staybridge Suites Calgary Airport Full time

    The Front Desk is often the first point of contact and the first impression for guests. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us. To deliver a great guest experience - a Front Desk Agent will check in and out guests efficiently, and make sure they have all they need for a great stay. -...

  • Front Desk Agent

    1 week ago

    Calgary, Canada Wyndham Hotels & Resorts Full time

    The franchised Wingate by Wyndham location in Calgary, Alberta is seeking a Front Desk Agent (Franchise) to join its team at the Wingate by Wyndham Calgary Airport. **The Role**: A Front Desk Agent plays a critical role in a hotel’s operations, as they are often the first point of contact for guests. Their responsibilities encompass a wide range of duties...

  • Front Desk Agent

    2 weeks ago

    Calgary, Canada The Best Western Premier Calgary Plaza Hotel & Conference Centre Full time

    **Welcome to the Premier Life. At Best Western, we are committed to providing exceptional service and quality to our guests. Through our Values for Excellence, we are committed to providing exceptional guest experiences and achieving excellent results through our employees. We are currently recruiting, and we want you to join us!** The Front Desk Agent will...

  • Front Desk Agent

    4 days ago

    Calgary, Canada Clique Hotels & Resorts Full time

    Seeking a Hotel Front Desk Agent to provide warm and engaging service during checking, throughout the stay and upon check out.**Some of the job duties include but are not limited to** Welcome guests in a friendly, prompt and professional manner - Check guests in, issue room keys, provide information on hotel services and room location - Ensure required...

  • Hotel Front Desk Agent

    2 days ago

    Calgary, Alberta, Canada Wyndhamgrandorlando Full time

    Job SummaryThe Super 8 by Wyndham MacLeod Trail is seeking a highly organized and detail-oriented Hotel Front Desk Agent to join our team. As a key member of our front office staff, you will be responsible for providing exceptional customer service and ensuring a smooth check-in and check-out process for our guests.Key ResponsibilitiesYour primary...

  • Front Desk Team Member

    15 hours ago

    Calgary, Alberta, Canada Hotel Arts Group Full time

    About UsHotel Arts Group is a leading hospitality provider dedicated to delivering exceptional guest experiences. We are seeking a motivated and experienced Front Desk Agent to join our team.

  • Front Desk Agent

    7 days ago

    Calgary, Canada True North Hostelling Association Full time

    **HI Calgary** This is more than just a job, we offer an experience and memories that will last a lifetime! We have a relaxed working environment within a close-knit group, who value diversity, inclusion, teamwork, and positive communication. The vibe of our urban hostel in the amazing city centre of Calgary is close to restaurants, museums, nightlife,...

  • Front Desk Agent

    2 days ago

    Calgary, Canada Emerald Hotel & Suites Calgary Full time

    Responsible for guest registration, front desk, and store procedures while delivering great guest service. - Provide superior guest service over the telephone and in person, by being enthusiastic, attentive, friendly and helpful. - Greet all guests with a positive attitude and a well-groomed appearance, a smile and recognition - Handle all guest issues with...

  • Front Desk Team Member

    7 days ago

    Calgary, Alberta, Canada Hotel Arts Group Full time

    Job DescriptionThe Front Desk Agent role requires a professional with excellent communication and problem-solving skills. Key responsibilities include managing guest reservations, processing transactions accurately, and providing information about hotel events and services.

  • Front Desk Agent

    6 days ago

    Calgary, Canada Comfort Inn & Suites Calgary South Full time

    Comfort Inn & Suites Calgary South is a leading hotel committed to providing exceptional guest experiences. We are currently seeking a motivated and customer-oriented individual to join our team as a Front Desk Agent. If you are enthusiastic about delivering outstanding service, have excellent communication skills, and thrive in a fast-paced environment, we...

  • Front Desk Associate

    4 days ago

    Calgary, Canada Comfort Inn & Suites Calgary Airport South Full time

    We are searching for to a **Front Desk Agent** to join our Front office team at the **Comfort Inn & Suites Calgary Airport South.** **POSITION PROFILE** As a Front Desk agent your commitment to being part of a team that extends service to our guests will play a key role in our ability to accomplish our goals. **Essential Job Duties**: - Welcome guests...

Front Desk Agent

3 weeks ago

Calgary, Canada Super 8 Full time

A SUPER Front Desk Agent ensures guest satisfaction and revenue optimization through check-in, check-out, and attentive coordination of hotel services for the guest. Works to optimize the guest experience while at the hotel and elsewhere by acting pleasant, professional and efficient.
- Books guest reservations and/or coordinates with reservation center
- Registers guests into the hotel in a prompt and courteous manner using up-selling techniques to maximize room rates; prepares for group check-ins, check-outs, and VIP arrivals. Greets, registers, and assigns rooms to guests
- Handles confidential information, including guest records, with a high degree of integrity
- Answers and routes calls as appropriate; takes guest messages with accuracy
- Assists with sales and marketing efforts as directed by the General Manager
- Offers and properly handles requests for wake-up calls, Taxi’s etc.
- Records pertinent guest information in the pass on log
- Ensures common area/lobby is clean
- Performs laundry functions as directed
- Checks guests in and out of the hotel; processes customer payments according to established policies and procedures.
- Answers phone in a prompt, efficient, and friendly manner.
- Promotes hotel services, facilities and outlets and becomes informed and knowledgeable of upcoming events/ functions in the hotel and in the surrounding area.
- Answers guests’ questions about the property and amenities and is able to refer and direct guests to area attractions and outlets. Arranges for the appropriate transportation of guests to and from the hotel when necessary.
- Uses creative reasoning to overcome guest objections and concerns and to ensure 100% satisfaction.
- Resolves minor guest complaints to the satisfaction of the customer; informs supervisor of major problems, complaints, disturbances or unhappy guests.
- Respond quickly to guest requests or complaints in a friendly manner and appropriate action is taken. Follows up to ensure guest satisfaction.
- Completes daily paperwork to include cashing out, documenting all adjustments, miscellaneous postings, paid outs, charges and check-outs.
- Handles departmental accounting of monies, receipts, guest accounts and other forms of credit; posts all charges; completes cashier’s report, prepares deposit and counts cashier bank.
- Balances cash bag at open and closing of each shift.
- Provides a professional image at all times through appearance and dress.
- Follows company policies and procedures.

**Job Types**: Full-time, Permanent

Pay: $15.00-$16.50 per hour

Expected hours: 32 - 40 per week

**Benefits**:

- Dental care
- Extended health care
- On-site parking

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Evening shift
- Every Weekend
- Morning shift

Work Location: In person