Montreal [hybride] - Application Support Specialist
7 days ago
**WHO WE ARE**:
Quanteam is an independent Financial Markets consulting company based in France, the UK, the USA, Canada, and Morocco. Our team of 700 employees supports Corporate and Investment Banks, Asset Management Companies, Insurance and Corporate for their projects in financial engineering, quantitative research, regulatory implementation, SI transformation, and technology innovation.
We are currently looking for an Application Support Specialist to work with one of our clients, a multinational Corporate & Institutional Bank.
**MISSION AND OBJECTIVES**:
The position involves working closely with traders, sales, business analysts and developers to deliver and support solutions to the trading and sales desk in a DevOps model environment.
**DAY-TO-DAY RESPONSIBILITIES**:
Functional and Technical Support
- You will provide functional support to the Front, Middle, and Back Office on multiple Fixed Income assets (Rates, Cash loans, Exotics ) and functions (Booking, Pricing, Regulatory Reporting, Reconciliation )
- You will handle software releases, configuration and support of all production system components and infrastructure.
Crisis Management and Incident Management
- You will ensure timely communication with end-user and senior management
- You will manage the Client Relationship with the end user community.
Documentation
- You will provide functional and technical expertise to produce and promote maintainable and quality solutions, which includes documenting system requirements and documentation of the support run book.
- Improve existing support processes by enhancing automation, monitoring and documentation
Collaboration
- You will liaise with development/support teams in Bangalore, New York, Montreal, Paris and London.
- You will partner with development teams (NY/Paris) on analysis and development as a part of the DevOps model
- You will partner with development teams (NY/Paris) on release management.
- You will partner with the Global support teams (Paris/Asia) to ensure quality support to our end users.
- You will bring a passion to stay on top of DevOps trends, experimenting with and learning new CD technologies.
- We encourage you to bring ideas to innovate stacks.
**PROFILE**:
Competencies
- 2-3 years of experience in a developer/support role
- Clear and efficient communication with various audiences at appropriate levels
- Quickly learns new systems/products.
- Team-oriented, client-focused and open to different ideas/viewpoints.
Technical skills:
- Good programming background in a scripting language (Bash, Python, etc.)
- Knowledge of Object-Oriented Programming language (Java/Python/C#)
- Working knowledge of SQL
**Education**:
- BS degree in Computer Science or equivalent
Bonus skills:
- _Bilingualism (French/English)_
- Experience in financial products (Fixed Income) / financial industry business processes/trading system
- Knowledge of derivative product lifecycle workflow
- Middleware experience (Tibco, RMDS, Ultra Messaging)
- Experience using standard DevOps tools (Jenkins, Jira, Git, TeamCity)
Pay: $70,000.00-$90,000.00 per year
**Benefits**:
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Vision care
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Montréal, QC: reliably commute or plan to relocate before starting work (required)
Work Location: Hybrid remote in Montréal, QC
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Montréal, Canada Quanteam North America Full time**WHO WE ARE** As the founding entity of RAINBOW PARTNERS, Quanteam is a consulting firm specializing in the fields of Banking, Finance, and Financial Services. Guided by our core values of closeness, teamwork, diversity, and excellence, our team of 1,000 expert consultants, representing 35 different nationalities, collaborates across 10 international...
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Montréal, Canada Quanteam North America Full time**WHO WE ARE**: Quanteam is an independent Financial Markets consulting company based in France, the UK, the USA, Canada, and Morocco. Our team of 700 employees supports Corporate and Investment Banks, Asset Management Companies, Insurance and Corporate for their projects in financial engineering, quantitative research, regulatory implementation, SI...
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